Night Worker

Are you looking for a challenging and rewarding role where you are able to empower young people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.

You will be working as part of a team to provide support to our young people leaving care. You will love helping others by being on hand when they need you. Your primary role will be to keep our service and the people that use it, safe. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

Our night workers will usually work an 11 hour (waking) shift between 9.30pm and 8.30am, on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.

Main Responsibilities

Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to all our young people, visitors to the service and the building

You will provide informal support to young people and be a listening ear

You will respond to telephone calls and visits by external staff

Ensure our young people are kept safe, working within our organisational and the local authorities safeguarding procedures

You will manage young people and visitors in the immediate external areas and any associated safety issues

You will deal with any incidents that may arise and contact external services when necessary

You will provide detailed handovers to day staff, regarding young people’s safety and support information

You will carry out light cleaning tasks when required

You will manage any building issues/maintenance as per the relevant procedure

Complete internal and external health & safety checks and ensure information is recorded accurately on internal systems in accordance with Health and Safety regulations

You will triage out of hours issues which may arise in service and contact the on-call manager where applicable

Essential Criteria For Role

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people and those with related complex mental health issues. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

Clear verbal and written English

Good IT and keyboard skills

Polite, assertive manner, ability to self -motivate

Passion for working in a client/customer facing role