
NHS England
Values and Behaviours Essential criteria Commitment to and focused on quality, promotes high standards in all they do. Able to make a connection between their work and the benefit to patients and the public. Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients. Values diversity and difference, operates with integrity and openness. Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others. Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation. Actively develops themselves and supports others to do the same. Qualifications Essential criteria Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Driving licence is required due to travel around Devon and Cornwall. Knowledge and Experience Essential criteria Significant administrative/ secretarial experience including initiating and maintaining office systems. Demonstrable experience in dealing with the public and dealing with sensitive and confidential information. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access. Understanding of Confidentiality and Data Protection Act. Knowledge of NHS issues. Communication Skills Essential criteria Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users. Ability to work under pressure in a busy working environment and able to multi-task. Effective team working. Minute taking. Equality and Diversity Essential criteria Understanding of and commitment to equality of opportunity and good working relationships. Autonomy/Freedom to Act Essential criteria Ability to work without supervision. Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines. Other Essential criteria An ability to maintain confidentiality and trust. Professional, calm and efficient attitude to work.
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