National Operations Officer (S / NFI)

Overview of position

• Our client is one of the major humanitarians & development actors in Somalia. Their Shelter & Non Food Items (S / NFI) unit currently implements projects focused on in kind distributions, shelter & cash based interventions. The program also maintains the common supply pipeline for cluster partners.
• Under the overall supervision of the Shelter / Non Food Item (S / NFI) Program Officer & direct supervision of Project Officer S / NFI, the National Operations Officer (S / NFI) will be responsible for close coordination with implementing partner & timely delivery of shelter & NFIs activities in close coordination with the field teams & in close collaboration with other units including CCCM, WASH, procurement, logistics, finance & security.

Role objectives

• Under the direct supervision of the Project Officer, lead the coordination & implementation of our clients in kind distribution & shelter activities including review prepare assessment reports, manage the procurement, transportation & release of stock items, monitor distribution activities as needed.
• Serve as contact person / link between supervisor & project teams regarding project implementation / monitoring issues & information, on behalf of supervisor, keep others informed by conveying updated decisions, latest reports & other relevant information, bring sensitive & urgent matters to the attention of the supervisor.
• In collaboration with the S / NFI Project Officer, plan, mainstream, implement & monitor & evaluate project activities in accordance with the work plans & courses of action established in the project documents.
• In coordination with the S / NFI Project Officer, plan, implement & monitor activities & coordinate with the felid team, the transfers of relief goods, monitor stock utilization in hubs, in kind distribution site selection, setup distribution activates & coordinate S / NFI / relief item replenishments as needed.
• Process the requests of S / NFI implementing partners including preparation of the contracts / agreements, verification of the request & assessment & review the distribution reports in coordination with the S / NFI Project Officer.
• Document activity report & maintain supportive documents for the projects (contractual documents, assessment, waybills, distribution records, payment requests etc.) in line with our clients internal regulation.
• Regularly monitor the stocks & coordinate with logistics, warehouse & security unit for the improvement of our clients warehouse condition & management to mitigate risks of supply loss.
• Keep abreast of operational delays & deviations in relation to work plans & in collaboration with the S / NFI Project Officer, problem solve to insure timely delivery of project activities within the agreed required timeframe & project timeline.
• In coordination with the S / NFI Project Officer & in close collaboration with the logistics & procurement unit, initiate the procurement process for project deliverables & facilitate timely supply of commodities / services for field operations.
• Monitor the day to day implementation of shelter activities & in kind distribution, including the undertaking of regular field visits & travel to field locations to check compliance with the project documents & our clients rules, regulations, policies & guidelines.
• Draft progress & other required reports. Identify & document significant project events, decisions, problems, or deviations & ensure that project data & information is archived & shared appropriately.
• In collaboration with the S / NFI cluster, design & implement capacity building activities on assessment, distribution, monitoring & reporting for various implementing agencies for smooth implementation of the program.
• Perform such other duties as may be assigned.

Project reporting

This role works under the overall supervision of the Shelter / Non Food Item (S / NFI) Program Officer & direct supervision of Project Officer S / NFI.

Key competencies

• Master’s degree, preferably in logistics, business administration, international relations, social sciences, conflict management or a related field from an accredited academic institution or bachelor’s degree in the same field from an accredited academic institution with two years of relevant professional experience.
• Experience in humanitarian response in emergency & conflict environments.
• Previous working experience within the context of Somalia is essential.
• Experience in planning & execution of in kind distribution & shelter activities within Somalia is an advantage.
• Knowledge of cluster system.
• Knowledge of financial & procurement rules & regulations.
• Ability to work with limited supervision.
• Delivers on set objectives in hardship situations.
• Fluency in English & Somali both written & spoken is required.
• Working knowledge of Arabic is an added advantage.
• Respects & promotes individual & cultural differences. Encourages diversity & inclusion.
• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.
• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.
• Demonstrates willingness to take a stand on issues of importance.
• Shows compassion for others, makes people feel safe, respected & fairly treated.
• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.
• Produces & delivers quality results in a service oriented & timely manner. Is action oriented & committed to achieving agreed outcomes.
• Continuously seeks to learn, share knowledge & innovate.
• Takes ownership for achieving the organization’s priorities & assumes responsibility for own actions & delegated work.
• Encourages & contributes to clear & open communication. Explains complex matters in an informative, inspiring & motivational way.
• Provides a clear sense of direction, leads by example & demonstrates the ability to carry out the organization’s vision. Assists others to realize & develop their leadership & professional potential.
• Creates an enabling environment where staff can contribute their best & develop their potential.
• Promotes shared values & creates an atmosphere of trust & honesty.
• Works strategically to realize the organization’s goals & communicates a clear strategic direction.
• Leads with humility & shows openness to acknowledging own shortcomings.

Team management

This role has no team management responsibility.
Further information

Qualified female candidates are encouraged to apply for this role.