MRRM Case Worker

CTG overview:

• CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
• CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
• Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
• Visit www.ctg.org to find out more

Overview of position:

• Under the overall supervision of the Project Manager (PM) & Community Engagement & Communication Officer & the direct supervision of the MRRM National Officer (NO), the successful candidate will be responsible & accountable for assisting on a wide range of issues associated with implementation of the project related activities & other activities in the field under the Migrant Resource & Response Mechanism (MRRM) project in Tripoli.

Role objectives:

• Support in the coordination and facilitate the implementation & monitoring of relevant outreach activities in target communities, building upon a network of local & NGOs & community leaders (migrants & host community).
• Support in the field activities reporting & send regular updates as requested by the supervisors.
• Register & profile migrants receiving assistance during outreach activities.
• Regularly update database & other information management system & send regular updates to the supervisors & Information Management Assistant as required.
• In coordination with the supervisors, organize regular meetings with the migrants’ community leaders & other stakeholders working on migrants assistance as required.
• Participate in needs assessment & pre distribution assessments as requested by the supervisors.
• Coordinate & manage the logistics & administrative arrangements required to provide appropriate assistance to migrants with vulnerabilities including distribution of NFIs & food items.
• Ensure proper utilization of standard operating procedures, manuals, guidance notes, M&E tools & methodologies in the implementation of project activities as instructed by the supervisors.
• Assist in the logistics arrangements & preparations for social / community events, workshops or meetings in the field as required.
• Support the NO & MRRM Communication Assistant in preparing the visibility materials & collect all the photos of relevant activities, including the interest stories & quotes from the beneficiaries & other stakeholders.
• Ensure gender mainstreaming throughout activities, addressing protection, social, environmental & other relevant cross cutting concerns.
• Perform any other related responsibilities, as assigned by the supervisors.

Project reporting:

• This role works under the overall supervision of the Project Manager (PM) & Community Engagement & Communication Officer & the direct supervision of the MRRM National Officer (NO).

Key competencies;

• Good knowledge of the broad range of migration related issues in Libya.
• Creative & solution oriented.
• Knowledge of MS Office tools.
• Respects & promotes individual & cultural differences, encourages diversity & inclusion wherever possible.
• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.
• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.
• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.
• Produces & delivers quality results in a service oriented & timely manner, is action oriented & committed to achieving agreed outcomes.
• Continuously seeks to learn, share knowledge & innovate.
• Takes ownership for achieving the organization’s priorities & assumes responsibility for own action & delegated work.
• Encourages & contributes to clear & open communication, explains complex matters in an informative, inspiring & motivational way.
• Works strategically to realize the organization’s goals & communicates a clear strategic direction.

Team management:

• This role has no team management responsibility.

Further information:

• Qualified female candidates are encouraged to apply for this role.