Mortgage Loan Processor

Boykin Home Mortgage is currently looking for a Mortgage Loan Processor! The Mortgage Loan Processor is deeply committed to supporting the Mortgage Loan Originator in achieving timely processing of each mortgage loan. The Mortgage Loan Processor ensures all loan processing tasks are being completed to high standards with maximum efficiency.

Primary Responsibilities

• Maintain frequent communication while providing exceptional customer service to borrowers through the entire loan process.
• Manage multiple loan files.
• Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files.
• Set up loan files, manually and on the computer, and order all exhibits (i.e., VOE’s, VOD, HOI, credit reports, etc.)
• Ensure accuracy and completeness of each loan file processed prior to passing to the underwriting department.
• Follow up on submitted loans and/or pended loans.
• Coordinate closing paperwork and tasks, as required.
• Remain knowledgeable in all Boykin Home Mortgage procedures as well as company approved lender loan programs and options.

Education And/or Experience

• High School diploma or GED is required.
• Knowledge of computers including Excel, Word, PowerPoint.
• Possess excellent team skills
• Strong communication, prioritization, and organizational skills.
• Must be able to work under minimal supervision.
• Ability to effectively present information and respond to questions from loan originators, customers, loan underwriters, attorney paralegal, and the general public.
• Ability to follow instructions, schedules, and timelines.
• Ability to handle multiple priorities.
• Ability to maintain a good attitude, takes ownership to meet customer needs, goes above and beyond for customers, uses positive communication, and ensures customer satisfaction.
• Must be flexible and able to adapt to changes in priorities.
• At least 1 years of experience processing loans preferred, but not required.

Physical Demands / Work Environment

• Sitting at a desk working on a computer and making/taking calls.

About Company

Boykin Home Mortgage is a full-service Mortgage Brokerage.

At Boykin Home Mortgage, we are committed to providing our clients with the highest level of outstanding home loan services and building long-lasting customer relationships. Our goal is to provide the best mortgage lending solutions every time. Whether you’re looking to purchase a new home or refinance your existing mortgage, we’ve got answers. We make lending easy throughout the states of SC, GA, FL, AL, LA, and TN. Proactively meeting the needs and desires of our clients is at the forefront of our business structure. We are actively tailoring our services to keep up with the demand and needs of our ever-changing market. NMLS #1169321

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