Monitoring, Evaluation and Learning Manager (Open to all Nationalities)

Females are highly encouraged to Apply.

Are you a strategic, dedicated and quality driven MEL person? This post is suitable for you.

What we are looking for

The role of the MEL Manager is to lead the strategic direction and quality assurance of monitoring, evaluation, and learning in the country office (CO). The MEL Manager should design and implement a strategy, SOPs, and budget for MEL which ensures the CO is meeting and exceeding MEL minimum standards. Plan for and generate the evidence and learning required to feed into programme and strategic decision making.

As a functional manager this role is part of a technical matrix structure and required to work collaboratively with both the technical and the operational management structures at country and area offices. The MEL manager role has technical accountability to the regional MEL function and will incorporate regional objects and directions in the country planning.

What you will do

Key objectives for this role include:

1. Line management responsibilities for directly reporting staff. This includes the performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement. Furthermore, responsible for key processes as workforce planning, recruitment, staff induction, staff development and Duty of Care.
2. Responsible for providing technical MEL support, guidelines, and training across the CO, and share knowledge with MEL staff to ensure that they meet NRC’s MEL’s standards and requirements. Also contribute to the induction of new staff with training in NRC MEL processes.
3. Responsible to develop the CO monitoring, evaluation and learning strategy, responding to contextual challenges but also ensuring alignment with the regional strategy and global MEL framework, policy, and strategy.
4. Lead the processes and design of country office and programme level monitoring, evaluation and learning systems, ensuring the learning is integrated, accurate and relevant.
5. Develop CO specific MEL SOPs responding to contextual challenges, according to NRC’s MEL minimum standards ensuring necessary resources.

Specific Responsibilities:

• Work with the Programme Unit and area field teams to support their design of theories of change, MEL tools, and indicator profiles. Work with the area offices to develop their M&E plans.
• Develop and/or participate in development of guidance and frameworks for CO procedures, policies and processes that assist in institutionalizing and supporting MEL in the country operation.
• Participate in the Country Strategy to ensure MEL remains a high priority in the country programme, with support to the Specialists with the use of monitoring and evaluation results in the programme workshops.
• Develop/Review MEL Plan, logical framework, Indicator Performance Tracking Table (IPTT), Performance Indicator Reference Sheets (PIRS), Monitoring Plan, Data Management Plan, Data Quality Assurance Plan, Staffing Plan and Evaluation Plan.
• Lead on the selection, definition, target-setting, and monitoring of indicators that measure the project’ key outputs and outcomes.

Please download the detailed job description to learn more about the position as the above enlisted tasks are just a snapshot.

What you will bring

. Professional competencies

These skills, knowledge and experience are important for effective performance.

• At least 3-5 years of demonstrated management experience in design, implementation, and oversight of monitoring, evaluation, and research for large to mid-scale international projects or programmes.
• Advanced degree in economics, research methods, social sciences or a related field.
• Technical competency and prior experience implementing various programme evaluation methodologies and approaches.
• Excellent analytic, communication, interpersonal, writing, collaboration, problem-solving, planning/organizing, and facilitation skills.
• Advanced experience in qualitative and quantitative data analysis and tools.
• Experience within supporting MEL for one of NRC’s core competencies is an asset.
• Knowledge about own leadership skills/profile.
• Knowledge of context in South Sudan is a comparative advantage.

2. Behavioural competencies (max 6)

These personal qualities influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Working with people
• Analysing
• Communication with impact and respect
• Coping with change

What we offer

• Duty station: Juba South Sudan
• Contract: international contract, 12 months with possibility of extension
• Travel: up to 30%
• Salary/benefits: grade 9 on NRC’s salary scale.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• All nationalities are encouraged to apply.
• If you have any questions about this role, please email EAY Recruitment [email protected] with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. In South Sudan, NRC works to protect the rights of displaced and vulnerable people during crisis and meet immediate humanitarian needs, prevent further displacement, and contribute to durable solutions. Through our mobile emergency response capacity, we provide lifesaving multisectoral assistance to crisis affected populations in hard-to-reach areas across South Sudan. In areas throughout the country where we have established field operations, we ensure that displacement affected people are safe, can exercise their rights, access quality services and protection and secure durable solutions. We specialise in six core competencies (CC): education, livelihoods and food security (LFS), information counselling and legal assistance (ICLA), protection from violence, shelter, and water, sanitation and hygiene promotion (WASH). For NRC South Sudan to be able to improve on evidence-based decision-making and programme design, a strong Monitoring, Evaluation and Learning Manager (MEL) to lead this work is needed.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC

ABOUT US

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.