Monitoring, Evaluation, Accountability and Learning (MEAL) Consultant

CONCORDIA is an organisation which acknowledges the value of tracking the progress and impact of its services transparently and reliably. In the direction of assessing to what extent and how our work is affecting the lives of our programme participants, we defined five strategic Key Performance Indicators in line with our Theory of Change, the CONCORDIA Impact Model, which will capture on an international level the impact of our work.
The MEAL consultant will be responsible for reviewing the existing Key Performance Indicator (KPI) methodology for CONCORDIA’s programme pathways and developing guidelines for its implementation. Additionally, the MEAL consultant will develop training materials based on the revised KPI methodology and provide training in multiple countries to enhance the capacity of social workers and project managers in planning, implementing, and supporting data collection.
For this, the MEAL consultant will work in coordination with CONCORDIA’s management team.

Scope of work
The MEAL consultant will be responsible for the following tasks:
– Review the existing KPI methodology, including the indicators, data collection processes, and tools.
– Revise and refine the KPI indicators based on program goals and objectives.
– Develop clear and user-friendly guidelines for implementing the revised KPI methodology.
– Create training materials, including presentations, handouts, and exercises, to facilitate the understanding and implementation of the KPI methodology.
– Conduct training sessions in multiple countries (Kosovo – 1 day, Moldova – 3 days, Bulgaria – 1 day, Romania – 1 day, Austria – online, 0.5 days) for social workers and project managers.
– Strengthen the capacity of participants in planning, implementing, and supporting data collection, focusing on case management reports.
– Ensure that the data collected, both qualitative and quantitative, is accurately entered and tracked in the internal database.
– Provide ongoing support and guidance to staff during and after the training.

Deliverables
The MEAL consultant is expected to deliver the following:
– A comprehensive review of the existing KPI methodology.
– Revised KPI indicators and a clear methodology for data collection.
– User-friendly guidelines for the implementation of the KPI methodology.
– Training materials, including presentations, handouts, and exercises.
– Training reports for each training workshop and country visited, highlighting the progress made and areas for improvement.
– Ongoing support and guidance to staff for a specified period after the training.

The consultant candidate should bring to the position:
– A well-founded background in social science, or another relevant field;
– Excellent command of English is mandatory; knowledge of Romanian is considered a big advantage;
– A minimum of 3 years experience and expertise in MEAL of similar programmes and proven experience in designing tools and strategies for data collection, analysis and production of reports;
– At least one letter of recommendation from relevant institutions/NGOs;
– Experience in providing training on MEAL processes and tools;
– A full understanding of child protection-related issues and approaches concerning collecting sensitive information from programme participants and stakeholders;
– Regional experience and knowledge is an advantage.

Duration
The duration of the consultancy is estimated to be for 20 days starting from 15 January/ 1 February 2024 until 30 April 2024 (can be negotiated). The consultant is expected to work for 20 days over the period.

The detailed TOR can be found here: https://www.concordia.or.at/jobs/