Monitoring and Evaluation (M&E) And Staff Care Training ( Consultancy )

GvZ:

Gülümseme ve Zeytin Yardimlaşma ve Dayanişma Derneği (GvZ) is a non-profit, non-governmental civil society organization that has been supporting the most marginalized and desperate Syrians affected by conflict in Syria since 2014. Since the beginning, GvZ believes that its role is to create avenues to empower those affected by the conflict by developing their skills and reviving their sense of humanity and dignity. Through its community centers, GvZ provides women, youth, and marginalized groups with a range of various humanitarian services such as relief aid, protection, education programs, and networking with other humanitarian actors on how to advocate for issues deemed essential to highlight. To that end, GvZ strives to continue sharpening the skills of Syrians to partake in the peacebuilding process in Syria and actively advocate for a democracy reflecting a diverse yet socially coherent society.

Background to the Project

HFOs project was founded in 2017, by UNOCHA out of their desire to improve humanitarian access to Syria. The project was inspired to take tangible action after a series of discussions on humanitarian access problems mandated to enhance humanitarian services.

HFOs project is a ‘Humanitarian Project’ implemented by GvZ one that has the capacity to transform and improve itself and maintain a cooperative working environment, where teams feel committed to self-learning and institutional growth. HFO project team members work collectively to achieve Humanitarian goals, solve obstacles, learn from past experiences, and work together to build a better future for humanitarian action and the communities they serve.

HFOs project develops its strategic plans to determine its humanitarian goals and its focus areas which are based on social needs and have the potential for a positive impact. For this reason, HFOs project recognizes the immense importance of providing services that focus on Humanity.

To ensure that affected communities’ needs are met in the most effective and efficient manner, the HFO team provides information on available services such as (camps locations, bakeries, clean water resources, health facilities, protection centers, reception centers, etc…), whether provided by humanitarian or non-humanitarian entities.

The project also included a special team to monitor the humanitarian projects funded by SCHF, where the team directly follows up on the implementation of humanitarian projects through field visits and direct meetings with the beneficiaries

Monitoring and Evaluation (M&E) Training

Title: Monitoring of Water, Sanitation, and Protection intervention in the humanitarian sector

The trainer or training team will undertake to perform training workshops covering the described topics in the below chapter. The trainer or the training team will organize working groups of the trainees and provide practical examples of monitoring humanitarian projects, focusing on water, sanitation, and protection projects.

All the examples and lessons must be inspired by the Syrian response and in line with the context in NWS, anything from other regions or countries will not be accepted

General topics to be covered.

i. Overview of technical considerations of WaS, and protection projects. 20%

ii. Key Cluster standards (WaS-Protection). 5%

iii. Concept of monitoring plan 15%

iv. Design of monitoring tools and cross-cutting issues considerations 20%

v. Practical application and simulation. 40%

Keys Tasks of the Trainer or Training Team

The lead trainer will conduct the M&E training by performing the following tasks:

• Prepare and conduct training needs
• Submit the training needs assessment summary in English
• Develop the training agenda, lesson plan, and training materials such as presentation in PowerPoint and training exercises in English and Arabic version
• Develop training evaluation tools (e.g., pre-post tests and training evaluation forms)
• Organize a two-day training course
• Produce an M&E Training report in English at the end of the training

Background of the M&E Trainer

• At least 5 years of M&E experience
• Concrete knowledge of M&E concepts and principles
• Experience in working with SCHF projects
• Experience in conducting M&E training in WASH and protection projects

Staff Care Training

There is an obvious burden, and a sense of continuous pressure, as staff try to meet the multiple needs of their positions. This can be compounded by the additional strain of trying to deal with inflexible, fragmented and very changing contexts. These strains are likely in the short term, to distress staff – who can become distracted and unable to maintain focus. In the longer term, staff can experience burnout, a defensive reaction in which staff can no longer effectively engage in the work.

So, there is a clear need to take care of the staff who work in a such volatile context.

The purpose of staff training and staff care is to:

· Increase resilience

· Maintain /improve performance

· Help staff deal with the stresses and frustration of work.

· Help staff to maintain a balance between the job and personal quality of life.

General topics to be covered.

• Stress management.
• Promoting Resilience.
• Communication skills.
• Problem-solving approach.
• Staff performance mandala.

Keys Tasks of the Trainer or Training Team

The lead trainer will conduct the SC training by performing the following tasks:

• Submit the training needs assessment summary in English
• Develop the training agenda, lesson plan, and training materials such as presentations in PowerPoint and training exercises in English and Arabic.
• Develop training evaluation tools (e.g., pre-post tests and training evaluation forms)
• Organize a one-day training course.
• Organize a one-day staff care outdoor event.
• Produce a Training report in English at the end of the training.

Background of the Staff Care Trainer

• At least 5 years experience in staff care training.
• Concrete knowledge of the Syrian context.
• Experience in working on staff care-related topics.

Time frame:

Monitoring and Evaluation (M&E) Training: 3 days

Staff care training: 2 days of training including an outdoor event that focuses on team building.