Brightgrove
ABOUT THE CLIENT
Our Client is a SaaS startup contributing to a more sustainable future by providing global organizations with the tools and solutions necessary to reach their sustainability goals and carbon neutrality.
Founded in partnership with one of the world’s leading energy trading firms, they have been working closely with early adopters around the EU and plan to launch the first version of their product later this year.
We are a pioneer in an industry that has not yet been shaped by technology trends. We combine unparalleled financial markets with environmental and sustainability markets experience. You will be part of an existing software startup that will open access to these markets and will increase efficiency.
PROJECT DETAILS
The new platform will strive to facilitate global trade of environmental products and help clients access environmental and sustainability markets to achieve their objectives through products such as carbon offsets and environmental certificates. We are already working on designing value-adding services for the global industry and establishing ourselves as the portal to environmental and sustainability markets. We are a software startup that is looking for aggressive growth and disrupting the market through value innovation-based business models. Any new team member will have the opportunity to shape the culture and future we are creating. They say it is not a job when it is also a hobby and something you would do for fun.
YOUR TEAM
The current team consists of the backend, frontend, and Separate PO/BA, UI/UX Designers, and QA engineers. We have teams in Ukraine, Amsterdam, and Romania.
WHAT’S IN FOR YOU
Interview process that respects people and their time
Professional and open IT community
Internal meet-ups and resources for knowledge sharing
Time for recovery and relaxation
Bright online and offline events
Opportunity to become part of our internal volunteer community
RESPONSIBILITIES
Customer onboarding
Customer support
Early engagement of clients
Assistance to the QA team on a periodical basis
SKILLS
At least 2 years of relevant experience in a Customer Support role
English – upper-intermediate
Experience in working with European customers
Preferably some experience as QA (or at least theoretical knowledge of software testing fundamentals)
Soft-skills:
Open for feedback, discussions, learning, and trying new things
Self-motivated and result-oriented
Pro-active, enthusiastic, and a problem-solver
Great communication skills
Curios about how things work and able to learn fast
To apply for this job please visit careers.brightgrove.com.