Microsoft Dynamics CRM Functional Consultant/Business Analyst

Location: Remote

Enavate is a consulting company that transforms businesses and the lives they touch. To us, it’s personal. Enavate has a high Glassdoor rating and a culture centered around Empowerment. Every member of our team is passionate, creative and empowered to make decisions they think are best. We’re going places, and we want you to come with us.

About The Role

We are looking for an experienced Microsoft Dynamics CRM Functional Consultant/Business Analyst to join our growing company. As a Microsoft Gold Partner, we deliver business consulting and industry-focused enterprise software solutions with a full range of services including implementation, migration, maintenance, support, and development for Microsoft Dynamics enterprise clients, ISVs and VARs worldwide.

Key Responsibilities

Your day will consist of:

• Participating in every aspect of the implementation from analyzing the customer’s business requirements to configuring the Microsoft Dynamics application to meet the customer’s needs
• Participating in the process of determining the overall conceptual design and performing business process modeling
• Working with developers during initial stages of the project to ensure common vision of the features being developed
• Investigating tasks and provide estimates on hours, schedules and deadlines
• Providing in-depth knowledge of the Microsoft Dynamics application and evaluate the customer’s business processes against the standard Microsoft Dynamics functionality
• Ensuring strict correspondence between solutions developed in the team and customer’s requirements
• Performing functional analysis and troubleshooting
• Writing ‘walkthrough’ documentation, as a part of delivery processes
• Participating in project meetings and report progress to Project Manager or customer directly
• Communicating with customers directly on requirements and support
• Performing demo sessions for customers

Qualifications

Here is what it takes to be successful in the role:

• 3+ years of experience in Microsoft Dynamics CRM (understanding the architecture, knowledge of functional areas)
• Deep technical and functional knowledge of Microsoft Dynamics CRM Online and On-Premise
• 2015 (v.7)
• 2016 (v.8)
• Dynamics 365 (v.9)
• Understanding of MS Dynamics CRM processes
• Ability to:
• Analyze, understand, and dissect business problems
• Model data and processes
• English – Intermediate, ability to work in multi-cultural environment
• Ability to work in a team, good coordination skills
• Remote work environment experience
• A systematic approach to problem solving, analytical thinking, teamwork, leadership, responsibility
• Excellent technical investigation skills
• Experience in Dynamics 365 Unified Interface
• MS SQL (basic queries, views, stored procedures and functions)
• XM

Bonus Points For

• Basic .NET skills
• MS Dynamics CRM certifications
• Other CRM systems experience:
• SugarCRM
• NetSuite
• Salesforce

More About Enavate

We are a world-class team of high performers, proving that valuing people over profit drives healthy revenue growth. Our management style is untraditional. At Enavate, we don’t have departments and managers, top-down mandates or rigid bureaucracy. We have self-directed pods with people empowered to make decisions. We believe this leads to better outcomes and a happier, more fulfilling career. Empowerment, autonomy, transparency and shared purpose are not just buzzwords. They’re how we conduct business.

The Enavate team of more than 400 professionals helps organizations get to the Cloud, maximize technology investments and drive new business. As a Microsoft Gold Partner and NetSuite Solution Provider, Enavate provides consulting, software implementations, systems upgrades, Cloud deployments and managed IT services to more than 1,800 customers across North America.

Learn more about Enavate, our culture of empowerment, and our fresh approach to helping companies innovate, grow and navigate change at www.enavate.com/about-us/careers .