Mental Health and Psychosocial (MHPSS) Officer

HIAS Ukraine is seeking to recruit 6 Mental Health and Psychosocial Support (MHPSS) Officers. Applicants must have an existing permit to live and work in Ukraine. The MHPSS Officers will support the implementation of MHPSS emergency response activities in Ukraine to improve access to appropriate PSS care and strengthened protective environments for conflict-affected individuals and communities. The position holders will be mainly responsible for carrying out emergency MHPSS activities on a day-to-day basis in project implementation locations such as communal centres, community facilities, and remotely. In addition, the MHPSS Officers are expected to supervise, provide technical assistance, and contribute to capacity building of identified partners in Ukraine. MHPSS Officers will document daily service data, observations, and best practices of HIAS’ and implementing partners’ emergency MHPSS responses activities to reinforce existing community systems and PSS within a multi-sectoral response system MHPSS programming. Under the supervision of the MHPSS Program Manager, the MHPSS Officers will also serve as a focal point for HIAS Ukraine and implementing partners for HIAS’ emergency MHPSS responses and with partners. The MHPSS Officer will report to the Program Manager.

ESSENTIAL FUNCTIONS

• Establish standard operating procedures for the provision of MHPSS support to refugees/IDPs;
• In coordination with protection colleagues, develop a brief assessment as part of intake to determine emergency needs;
• Ensure community-based approaches are applied in MHPSS programming and communities considered as key stakeholders;
• Provide ongoing technical support and PSS supervision to support staff to HIAS staff and partners, including basic training on Doing What Matters in Times of Stress and Self Help Plus – SH+
• Provide and facilitate an integrated, up-to-date, and individualized PSS and positive parenting skills for parents and caregivers by HIAS and implementing partners.
• Ensure coordination and ensure timely support provision for local organizations to integrate basic PSS support and linkage into inter-sectoral referral pathways
• Develop culturally appropriate psychosocial activities, including social support activities
• Provide capacity building on MHPSS guidelines and standards, PSS, PFA, safeguarding, protection principles, Do No Harm approaches, and Core Humanitarian Standards training is offered for HIAS staff, the staff of implementing partners, and key members of the community.
• Contribute and support the establishment of PSS Hotline Centers, in collaboration with key partners to provide remote PSS and PFA support to conflict-affected populations in Ukraine
• Support and contribute the development of monitoring tools for MHPSS interventions to support quality programming in compliance with international standards.
• Participate and contribute to the development of appropriate IEC material to support the training and program implementation for MHPSS interventions and review existing IEC materials to ensure that MHPSS aspects are included in health and protection response and prevention messaging.
• Contribute to the development of HIAS’ MHPSS operational strategy as well as the design of new relevant MHPSS interventions in Ukraine tailored to the identified MHPSS needs and in compliance with the HIAS’ MHPSS intervention theory of change and existing best practices and global standards.
• Serve as the primary point of contact between HIAS’ and local partners in the inter-agency, multi-sectoral technical working groups and MHPSS services related matters
• Coordinate with partners and local organizations to create linkages for refugees for promotion of quality referral pathways, strengthening MHPSS services and ensuring their integration of MHPSS concerns to different sectors
• Provide inputs to regular progress reports and Sit Reps as well as perform other activities as required

QUALIFICATIONS & REQUIREMENTS

• A degree in psychology, sociology, social work, anthropology, or a related subject
• Minimum of 3 years working in MHPSS programming; preference for candidates who have previous experience with direct service provision to vulnerable refugee and migrant populations in emergency setting
• Demonstrated experience with operationalizing MHPSS Global standards and principles, including knowledge of IASC and other international humanitarian standards for MHPSS programming.
• Demonstrated ability to maintain confidentiality and respect for clients
• Experience in capacity building including facilitation of diversity and inclusion, community-based training and awareness raising.
• Excellent organizational and problem-solving skills required.
• Responsible, Professional and with Integrity
• Ability to work with people from different culture settings.
• Ability to work effectively with teams.
• Excellent interpersonal, written, and oral communication skills.
• Applicants must have an existing permit to live and work in Ukraine.
• Experience working with vulnerable populations, especially refugees or asylum seekers.
• Fluency in English and Ukrainian/Russian
• Knowledge on Computers; Microsoft Office, Email and Internet.

SAMPLE HIRING PROCESS

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

• Step 1: Submit your application!
• Step 2: Phone screen with a HIAS recruiter.
• Step 3: Video interview with the hiring manager.
• Step 4: Video interview with a panel of HIAS employees.
• Step 5: Online reference check with SkillSurvey.
• Step 6: Offer and background check with Shield Screening.
• Step 7: Start your professional journey with HIAS!
• Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts, and history of the Jewish people – a history of oppression, displacement, and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities, and backgrounds, as do our staff. We bring our experience, history, and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency, and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community, and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission, and values.

VISION

HIAS stands for a world in which refugees find welcome, safety, and opportunity.

MISSION

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.

SAFEGUARDING

HIAS is committed to the protection of children, vulnerable adults, and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse, or any form of child abuse or neglect by our staff or associated personal. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.