MEL, PIMS and Analytics Manager

Organization Background:

Heartland Alliance International (HAI) is the global arm of Heartland Alliance for Human Needs & Human Rights, a family of organizations that has been leading anti-poverty and social justice work in Chicago for more than 125 years. Heartland Alliance International implements programs on a range of global human rights issues in Latin America and the Caribbean, the Middle East and North Africa, and Sub-Saharan Africa. We believe in ensuring the safety of people whose rights have been violated and empowering them to actively engage in their communities and drive social change.

Position Overview

The MEL PIMS and Analytics Manager serve as a thought leader for data management systems and analytics, spearheading continuous improvement of data management practices in all HAI programs. This position reports to the Director of Design, Monitoring, Evaluation, and Learning (DMEL) and works in close collaboration with other MEL HQ roles to set up the strategy to build an organizational culture of learning and accountability from monitoring and evaluation practices.

Essential Duties and Responsibilities

• Responsible for the implementation of the performance information management software (PIMS) and reporting for HAI’s portfolio.
• Oversees the maintenance of PIMS and recommends actions for continuous improvement in HAI’s data management practices.
• Oversees the development of developing technical documentation, including data governance, policies and procedures, and end-user documentation, as needed.
• Ensure that process mapping is conducted for all projects either by facilitating, supervising, or providing coaching and support in the process
• Works closely with MEL in-country staff to build project-specific needs in the PIMS
• Leads data visualization and analytics practices to support data-driven decision-making.
• Works closely with MEL in-country staff to strengthen data visualization capacity

Qualifications

• Degree in information science, information technology, monitoring, and evaluation, data visualization, statistics or related field.
• Master’s degree desirable. Advanced relevant post-graduate certificates or coursework is desirable
• At least 7 years of experience in data management, data analysis, business intelligence, MEL, social research, and performance management.
• Experience in data visualization using Tableu or PowerBI
• Experience in data analysis using statistical software such as Stata, R, SAS, or advanced excel
• Desired experience in humanitarian and international development with a focus on Access to Justice, Gender, Mental Health and Psychosocial Support, Sexual and Reproductive Health, Civil Society and Governance, HIV/AIDS, livelihoods, protection, or other similar sectors.
• Experience working with a multiple donor organization is highly desirable

Other competencies

• Ability to work and adapt to different work cultures
• Ability to engage in virtual work
• Experience working with international staff
• Flexibility to adjust work plans and adapt to emergent needs. Demonstrated ability to adapt to changes in the work environment including change management, competing demands, delays, or unexpected events, and dedication to understanding the complexities of culture within HAI and in the countries in which we operate
• Excellent written and verbal communication skills and relevant computer software skills with proficiency in Excel and other data management systems;
• Fluency in English required; fluency in French, Spanish, or Arabic preferred;

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.

• While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.

• While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

• The employee must occasionally lift and/or move up to 10 pounds.

  Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The noise level in the work environment is usually moderate.

• The employee is required to travel regularly to often insecure and limited-resource environments.

Heartland Alliance makes all hiring and employment decisions and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, e x-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization’s AIDS Policy Statement of September 1987.