400px Norwegian Refugee council english logo.svg MEL Manager Palestine (Open to Nationals Only)

MEL Manager Palestine (Open to Nationals Only)

Norwegian Refugee Council

What we are looking for:

NRC Palestine is seeking for a talented Monitoring Evaluation and Learning Manager to provide strategic guidance, develop systems and tools as the leading expert advising senior personnel. Responsible for ensuring a system thinking approach, incorporating digital and innovative ways to tackle existing challenges to reach the set goals and ambitions of the Country Office.

What you will do:

  • Support NRC Palestine’s implementing partners with best MEL practice, ensuring alignment of systems and accurate reporting.
  • Technical Line management of the Complaints and Feedback Mechanism Coordinator, advising on the workstream and ensuring organisational follow up and accountability.
  • Contribute to the development of project proposals, various types of donors and institutional reports
  • Ensuring learning moments are institutionalized, with systems in place for analyzing and using data and supporting programmed managers to interpret and use learning for strategic and programmed decision making. This includes contributing to the development, learning and adaptation of multi-year programmed strategies and organizational strategic reviews.
  • Working within the global guidelines for monitoring outputs and outcomes in emergency response, as well as hard to reach interventions, support core competencies to adopt suitable MEL approaches in line with best practice.
  • Provide technical guidance on external evaluations and after-action reviews to ensure all members of the steering committee and external consultants are aware of organisation guidelines, policies, tools and templates. Ensure quality oversight on all evaluation processes.
  • Advise the country office on information management solutions that are required for MEL, both from the global level as well as from the country level.
  • Travel frequently to field locations, areas of implementation and partner offices to provide hands on technical support and oversight of MEL operations.
  • Advocate for MEL minimum standards and compliance at the country level and liaise with direct line and technical line managers to try offer solutions to ensure such standards and met and/or exceeded.
  • Working with the Head of Programmes determine suitable MEL indicators and initiatives for the country office, which aim to advance the country in terms of MEL practice.
  • Support Advocacy and Comms staff with appropriate use of data (internal data as well as new data) to support advocacy ambitions.
  • Ensure harmonization of monitoring approaches across both area offices, to enable analysis and reporting to be consistent across programmes and locations.
  • Provide tailored solutions for programmes to track learning and recommendations, ensuring that learning moments are institutionalised across Project Cycle Management.
  • Work with senior Programme staff to increase data literacy and familiarization of use of data and evidence as an approach towards strategic planning. Advocate for programme learning and raise concerns to management when learning seems to be lacking.
  • Contribute to implementation of Safe and Inclusive Programming Minimum Standards across your area of work.

Please download the detailed job description to learn more about the position.

What you will bring:

  • Advanced degree in economics, research methods, social sciences or a related field.
  • At least 3-5 years of demonstrated management experience in design, implementation, and oversight of monitoring, evaluation, and research for large to mid-scale international projects or programmes
  • Technical competency and prior experience implementing various programme evaluation methodologies and approaches.
  • Excellent analytic, communication, interpersonal, writing, collaboration, problem-solving, planning/organizing, and facilitation skills.
  • Advanced experience in qualitative and quantitative data analysis and tools
  • Experience within supporting MEL for one of NRC’s core competencies is an asset.
  • Experience of working in complex and volatile contexts. Knowledge of the Palestine context
  • Knowledge about own leadership skills/profile with documented results related to the position’s responsibilities.
  • Fluency in English, both written and verbal. Knowledge of Arabic language is an asset.

What we offer:

  • Duty station: Jerusalem, Palestine
  • Contract: 12 months (Renewal is subject to performance and funds availability)
  • Travel: 40 %, (within the West Bank, Gaza and the region)
  • Salary/benefits: grade 9 on NRC’s salary scale, with accompanying terms and conditions
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts.
  • join a work culture that empowers every employee to share ideas and take responsibility.
  • be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC’s operations in Palestine here.


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

How to apply

Important information about the application process

  • Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
  • When creating your profile, include your full name as given on your national identification card. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • We receive many applications for each vacant position and so only shortlisted candidates will be contacted.
  • We welcome applications from all eligible and interested individuals to send in their application here by latest February 16th, 2024. Females are highly encouraged to apply.
  • If you have any questions about this role, please email [email protected]with the job title as the subject line.

Deadline: 16 Feb 2024

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