MEDICAL POLYVALENT RESPONSIBLE (RMP) – Amman

Context

Médecins Sans Frontières (MSF) is an independent humanitarian organization providing medical aid to victims of man-made or natural disasters, epidemics and endemic diseases. In the MSF Operational Centre of Geneva (OCG), the steering and implementation of field programmes is under the responsibility of an Operations Department, which includes direct medical support to field implementation ensuring fundamentals are reached in all projects. The development of technical and/or strategic solutions adapted to complex medical challenges faced in the field, or to fulfil chosen medical ambitions, is under the responsibility of a Medical Department. Collaborative work between the two departments is considered a cornerstone for the organisation to improve the general quality of its projects and the level of care for patients.

OCG has set up a matrix organisation to support its operations. An operational cell is responsible for providing supervision and support necessary for the implementation of quality operational projects.

The operational cell is the direct interface with the field and is made up of a multi-disciplinary team of 6 members: a programme manager (PM or “RP” – Responsable de Programmes), a deputy (DPM – “ARP”), and experts from the medical (RMP), logistics, finance and human resources departments.

The frame for medical support in OCG emphasizes the role of the Operations Department in the following key areas:

· In relation to the general responsibilities for programme management, identifying the strategic medico-operational priorities in order to adapt support and coordinate necessary expertise.

· Providing a direct medical support to field teams. It relies on the mastering and implementation of fundamentals, the creation of practical tools, on-site mentoring and capacity building.

· Bringing immediate medical solutions to project teams, without specific development needed and within the frame of basic competences and fundamentals.

· Creating better integratation between the work of the Operations and the Medical Departments, through collaborative work platforms and proactive cooperation, focusing on precise medico operational challenges, selection of standards, and improvement of practices.

The Medical Polyvalent Responsible (RMP) works in the Operations Department.

Mission

As a member of a the cells multidisciplinary team (the cell) and based on the propositions from the country coordination teams, the Medical Polyvalent Responsible (RMP) advises and provides support to the RP and the Medical Coordinator in conceiving and developing medico-operational strategies in order to best achieve the project objectives. The RMP identifies the strategic medico-operational priorities in order to adapt the medical support and expresses the needs in terms of expertise to be developed by the Medical Department. This role follows up the monitoring of the medical activities and ensures that the medical fundamentals are reached in the frame of good practices and minimum of standards implementation. The RMP checks the coherence between medical resources and medico-operational objectives.

Scope of Responsibilities

The frame for medical support inside OCG, leading to further emphasis of the role of the Operations Department in the following key areas:

· In relation to the general responsibilities for programme management, identifying the strategic medico-operational priorities in order to adapt support and coordinate necessary expertise.

· Providing direct medical support to field teams. It relies on the mastering and implementation of fundamentals, the creation of practical tools, on-site mentoring and capacity building.

· Bringing immediate medical solutions to project teams, without specific development needed and within the frame of basic competences and fundamentals.

· Enhancing the integration of work between Operation and the Medical Departments, through collaborative work platforms as RMP’s weekly forum and proactive cooperation, focusing on precise medico operational challenges, selection of standards, and improvement of practices.

Responsibilities, Tasks and Duties

Towards the coordination and the cell

· Ensures the medical pertinence and adequacy of the projects with the MedCo

· Matches the medical & institutional ambitions with the operational reality and needs in the field (adaptability, feasibility)

· Contributes to the development of medical policies and strategies by sharing context-specific experiences and by checking their field adequacy

· Support the missions in the development of a medical advocacy and/or Operational research agenda

· Contributes health and medical experience to define objectives and intervention strategies, adapted to the project’s context, through direct support to coordination (Medical Coordinator)

· Shares health and medical experience to determine the intervention strategies

· Advises the Medical Coordinator in terms of needs assessments and analysis of medical data gathered during exploratory missions

· Checks the coherence between medical resources and medico-operational objectives

· Validates job profiles and skills and approves matching according to the matching process rules

· Supervises the Medical Coordinator in terms of adequate monitoring of field pharmacy management (and kit management), proper implementation of national staff health policies and the respect of medical supply rules

· Participates in the process of approving a project through the consolidation of project documents (PoA, project committee, definition of objectives and indicators, adequate means and resources, logical framework and realistic timeframes)

· Follows-up the monitoring of the medical activities and provides medical follow-up for projects through systematic analysis, feedback on sitreps, quarterly and annual reports and regular project visits

· Supervises field analysis of the epidemiological context of the countries under purview

· Participates in the capitalising of field experiences and technical support needs (lessons learned), identifying the obstacles to good medical practices in the projects and promotes or puts forward proposals for innovative technical tools in order to facilitate medical work

Answering to Medico-Operational needs

· Ensures the medical fundamentals are reached and the medical support is contextualized in the frame of good practices and minimum standards implementation

· Contributes through the process of consolidation and prioritisation of medical support needs, to the yearly PoA objectives and activities and the programming of additional support and expertise priorities. Matches them to the capacities of the Medical Department, depending on the specificity and required investment.

· Provides direct technical support and guidance to the Medical Coordinator regarding all aspects of the function, through advice, coaching and transfer of knowledge and skills

· Ensures medical solutions (protocols, minimum standards, best practices, guidelines, innovative tools, etc.) are properly implemented in the field

· Adapts the tools and means to the needs, making sure it provides a benefit for operations

· Creates space for matching of medical recommendations to operational reality, monitoring the integration of medical policies depending on the context and guides the Medical Coordinator in developing the resulting strategies

Towards the collaborative platforms and the Medical Department

· Identifies the needs in terms of expertise to be developed by the Medical Department and contributes to the improvement of medical practices

· Participates and/or animates thematic forums/collaborative platforms and medical seminars, including the Medical Department PoA development

· Encourages and proposes the development of operational research projects: Informs and updates Medical Coordinators, identifies operational research needs, integration in operational objectives, follow-up, participation in the drafting of scientific articles linked to results obtained in the field.

· Undertakes advocacy initiatives, provides medical documentation of populations in distress and links with the Access to Essential Medicines Campaign

Your Profile

Education

· Medical or paramedical degree, Medical doctor (preferred) or nurse

· Diploma in Tropical Medicine or Public/International Health/Epidemiology is an asset

Experiences

· 3 – 5 years professional experience in developing countries

· A diversity of MSF experience, possibly as a Medical Coordinator or similar medical managerial position in another health organization

· Experience with field research in resource-poor settings is an asset

· Experience in the MENA region is an advantage

Languages

· Fluent English

· French understanding.

· Arabic is an advantage

Professional competencies

· Understanding of medical humanitarian work with regards to the medical-technical and the political dimensions

· Knowledge of recent developments in the field of humanitarian relief, international public health and tropical medicine

· Ability to analyse medical and structural issues

· Program management and project design & monitoring

· Problem-solving and service oriented

· Leadership and team management skills: : ability to build and develop diverse and inclusive teams

· Ability to work in a multicultural environment

Personal Abilities

· Participative and inclusive management style Strategic vision

· Problem solving and service oriented

· Results and quality oriented

· Planning and organizing, ability to solve complex organizational issues

· Good analytical skills and ability to synthesise

· Strong interpersonal skills, team spirit, networking and communication and information sharing skills

· Ability to travel

· Proven affinity with advocacy

Terms of Employment

· Position based in Amman with frequent travel to the MENA region and Geneva (up to 3 months abroad per year)

· Open-ended contract, 100%,

· Ideal starting date: 15.06.2022