Medical Manager

Role & Responsibilities

Working as an important member of a diverse team who are committed to serve South Sudan’s most vulnerable people with practical and compassionate care, the Medical Manager South Sudan has a vital role to play in improving the overall health situation of the target population. This involves providing technical and managerial support to ensure implementation of quality medical services within the health and nutrition interventions. The Medical Manager works with the Health and Nutrition Advisors, Health and Nutrition PM and the Health and Nutrition team in order to contribute to the achievement of project objectives within the planned timescale and budget, for the areas of responsibility within the health and nutrition projects. Important parts of the role include: Support the Country Health strategy, supporting the ERT Health and Nutrition teams with emergency preparedness and response, capacity building of ERT health and nutrition staff through appropriate supervision, training and technical support, contributing to monitoring, evaluation, and reporting on project progress.

Project Overview

Multi-sector emergency response programme including provision of emergency health, nutrition, WASH and Emergency Shelter/ services for vulnerable populations in South Sudan.

Workplace & Working conditions

Field based position is based in in Juba, South Sudan, With frequent support visits to field locations

Starting Date / Initial Contract Details

January 2024. Full time, 12 months.

Key Activity Areas

Major duties and responsibilities

Provide technical support /medical oversight to health and nutrition interventions in the Emergency Response Team.

• Provide guidance in medical management of patient care, training support & capacity building for H&N Project Manager in ERT (to ensure quality responses to disease outbreaks & emergency H&N services, including technical and clinical support).
• Ensure ERT H&N team are supported during response, following policies, guidelines and protocols for assessments and interventions, in consultation w/Advisors & other field managers, in line with relevant government, Sphere, and WHO guidelines.
• Ensure quality of care in inpatient stabilisation centre by providing medical and clinical technical support to nutrition teams
• Ensure Behaviour Change Communication (BCC) activities are implemented as part of H&N emergency interventions.
• Work Closely with ERT H&N PM and team in emergency preparedness for outbreak disease & other emergency health responses.
• In collaboration w/H&N Advisors, provide medical technical advice to static sites when specifically requested and needed.

Health and nutrition management

• Oversee the implementation and management of the assigned health and nutrition field interventions in line with the activity plan and time frame of the relevant project proposal and any applicable national and international guidelines and standards.
• Provide training for Medair H&N staff, on case management in line w/applicable national, international guidelines and standards.
• Carry out assessments to locations with newly identified emergency needs and gaps.
• Provide input into integration of beneficiary participation, accountability & protection mainstreaming in all aspects of project.
• Input into the development of the country strategy, new projects and/or donor proposals as requested by the Project Manager.
• Ensure cross cutting issues (HIV/AIDS, gender consideration, and environment markers) are streamlined in project interventions.

Staff Management (during assignments to a specific project)

• Ensure H&N PM and Managers technical oversight, good coordination & organisation between H&N and WASH team if needed.
• Build the capacity of the health and nutrition team to improve programme quality.
• Support the Health and Nutrition PM and Managers to remotely manage field locations where applicable.
• Ensure staff receive supervision, mentoring, and training in order to develop their personal and professional skills, knowledge, and understanding. This may be through on-the-job training and formal teaching sessions.
• Promote health and security of H&N team by ensuring application of security guidelines, health and safety in the workplace and healthy living conditions and practices.
• Assist in recruitment of local field staff within the intervention location following all HR policies of Medair and national policies.

Communication and Coordination

• Maintain appropriate, regular, transparent, and supportive communication structures with the Health and Nutrition Project Manager (HNPM), assigned health and nutrition team, Medair in-country health and nutrition managers and advisors and other relevant stakeholders (e.g. beneficiaries, community leaders, local and national government officials, UN agencies, and other NGOs).
• Represent Medair at relevant local and national level coordination meetings involving local authorities, UN agencies, and other NGOs as required.

Quality Management

• Promote, use Medair intranet & other operating procedures, ensuring all standardised formats are used, guidelines are followed.
• Implement relevant policies & standards relating to health service delivery including Sphere and CHS, Ministry of Health, and donor guidelines and other good practice.
• Participate in Medair workshops, distance learning sessions to keep up w/changing trends, new guidelines, best practices.

Staff Health

• When assigned by the Health Advisor, assist in overall responsibility for staff health/occupational health procedures and compliance and development of procedures in-country.
• Assist in managing staff health at field and Juba level, including holding the staff health phone and supporting field teams in accessing remote medical support and organising medivacs if needed.

Delegated Responsibilities

• Assist and achieve delegated Health and Nutrition advisory roles when assigned by the advisor as follows.
• Development of & adherence to in-country H&N strategy, guidelines in consultation w/relevant field managers and GSO staff.
• Oversight of technical aspects of H&N projects, including recommendations for staff objectives, training, and promotion.

Team Spiritual Life

• Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
• Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.

Qualifications

• Clinical degree or diploma: Medical Doctor
• Strong working knowledge of English (spoken and written)

Experience

• 2 years post-qualification medical professional experience
• Experience working in a health programme in a developing country, preferably in a humanitarian context
• Computer-literate with good working knowledge of Microsoft Excel, Word, Outlook and PowerPoint
• Strong Christian commitment
• Passionate about serving the poor in a demanding environment/living conditions.
• Self-motivated, desire to learn
• Team-player with good inter-personal skills
• Good communicator, able to pass on information efficiently
• Willingness to support others and to share workload
• Able to motivate and inspire individuals to work efficiently in both intense and low pace.
• Capacity to work under pressure and manage personal stress levels
• Able to work effectively in a wide variety of situations
• Creative, open-minded, flexible, self-learner
• Able to cope with basic living conditions in the field and during field trips
• Clinical skills within a Primary Health Care setting
• Ability and willingness to manage health and nutrition project implementation
• Good report writing, excellent organisational skills
• Problem solving ability
• Able to oversee multiple tasks, prioritise clearly, enforce procedures, set clear objectives for staff and to delegate
• Committed to consultative and servant minded leadership