Medical Activity Manager – Ukraine

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference
Job Title: Medical Activity Manager
Code: SR-60-2434
Duty station: Lviv with frequent travels in other locations in Ukraine
Starting date: 28/03/2022
Contract duration: 6 months
Reporting to: Emergency Medical Coordinator
Supervision of: Mobile clinic staff
Dependents: Non-family duty station

General context of the project
The war broke out in Ukraine in March 2022. Since then, millions of people have fled to the neighbouring countries, raising a big concern on how to manage such an immense flux of people. In order to support refugees, INTERSOS is setting up an emergency response operation in Poland and Ukraine.
General purpose of the position
To define, coordinate and monitor medical activities of the project under his responsibility according to INTERSOS protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their local communities as well as to improve the health conditions of the target population of the project.

Main responsibilities and tasks
● Coordinate, assess and supervise the proper functioning of the medical activities of each project according to INTERSOS protocols, standards and procedures and through the correct compilation and analysis of medical data regarding patients health conditions
● Participate in the definition of annual planning and budget for the project and in the follow up of the project. Supervise and ensure that medical activities objectives under his responsibility are achieved, reporting to the technical referent any problem arising in the service
● Coach and train the medical team of the project he manage in order to guarantee the good quality of the medical activities and to provide the medical care to the patients
● Check all administrative procedures related to patients’ follow-up (card filling, registers, paper exit, discharge, transfers …) are carried out correctly and according to INTERSOS procedures
● Coordinate and monitor the daily working plan of the team under his responsibility (absent personnel, vacations, tracking leaves …). Participate in shifts and replaces a staff if necessary
● Plan and supervise, in close coordination with the HR department, the associated processes (recruitment, training, performance evaluation, development and internal communication) of the staffs under his responsibility in order to improve staff’s capabilities and to ensure both the sizing and the amount of knowledge required
● Participate in the monthly reports according to guidelines

Required profile and experience
Education
Advanced university degree in medicine or other paramedical studies

Professional Experience
Minimum 2 year’s relevant work experience in the humanitarian sector especially in fragile and unstable environments

Professional Requirements
Essential computer literacy (word, excel and internet)
Demonstrate experience with different donors’ compliance and reporting

Languages
English
Local language desirable

Personal Requirements
Leadership, people management and development