Medical Records Assistant

The Role:

Medcan is currently recruiting for a Medical Records Assistant for the Patient Support Centre team in a casual position. The ideal candidate is an experienced Medical Records professional who possesses excellent written and verbal communication and has an appreciation for attention to detail. Exceptional administrative back-office support to physicians and Patient Support Centre team colleagues. The role is well suited to candidates who have demonstrated the ability to thrive in a changing environment and have experience working with multi-disciplinary teams. This role allows for the possibility of work on weekends if the need should arise. The role reports to the Manager, Medical Records.

The Accountabilities:

Pull Annual Health Assessment and specialty charts and deliver to the clinic prior to appointments
Search and locate any missing/misfiled charts
Refile Annual Health Assessment and specialty charts to the file room
Order archived Annual Health Assessment and specialty charts for Physician and Patient Support Centre inquires
Manage incoming faxes and sending tasks to appropriate Patient Support Centre team members
Call facilities to obtain all referred diagnostic test and consultation client results
Scan, categorize and upload transferred records from other facilities
Scan and upload miscellaneous documents and consent forms from the clinic
Scan CPP and summary metrics into Accuro for Physicians
Sort and distribute incoming mail
Scan and upload results not automatically received by fax in Accuro
Manage and task all incoming faxes to appropriate Patient Support Centre team members
Train and support coverage for Radiology administrative tasks and requests

The Requirements:

Minimum 2 years Medical Office experience
Health Records Diploma and/or Medical Office Administration diploma
Excellent written, verbal and electronic communication skills
Proficient in MS word, Excel and Outlook
Knowledge of medical terminology
The position will be hybrid of onsite and remote work requirements

This is a part-time position that is scheduled primarily during business hours as-needed Monday through Saturday. The position will have a hybrid work set-up with opportunity to work from home and in the office.

Our Benefits:

Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

This position comes with an attractive total compensation package including a competitive compensation model, a comprehensive benefits plan, RRSP matching, and a genuine opportunity to grow. We offer hybrid/flexible work arrangements to help Medcanners balance their work and personal or family needs

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies!

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Diversity, Inclusion, and Accessibility:

Medcan is an equal opportunity employer committed to the principles of employment equity, diversity, and inclusion. We continuously work to provide a fair opportunity for all staff to participate and succeed at work, creating a sense of belonging, respect and a place that values the unique perspectives and lived experiences of each member of our team. We recognize the value of diversity in attributes such as age, gender identity and expression, sexual orientation and attractionality, ethnicity, race, colour, nationality, family and marital status, ability, religion and belief, freedom of thought, and any other characteristic that makes you unique. If these principles resonate with you, we encourage you to apply!

If contacted for an employment opportunity, please advise your Talent Management Specialist if you require accommodation.