Manager, Partner & Campaigner Engagement and Support

Job Title: Manager, Partner & Campaigner Engagement and Support

Reports to: Director, Constituent & Chapter Engagement

Location: Baltimore, MD/Remote Telecommuting

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

The Partner & Campaigner Engagement and Support Manager will oversee Mission and Mobilization’s (M2) scalable system to onboard, support, inspire, grow, encourage, and retain CRS partners and volunteer campaigners across all key constituency groups, including high schools and un iversities, and focused on those new to CRS campaigns (entry level supporters) as well as those who are experienced with our work (mid level supporters). The Manager will focus on strategic efforts to increase advocacy and fundraising outcomes from our partners and supporters, implement new initiatives to scale the recruitment of new chapter and club hosts and our most highly engaged supporter pipeline. The Manager also contributes to strategic budget planning and resource management based on operational goals and objectives.

Basic Qualifications

• Bachelor’s degree in Non-Profit Management or related field required.
• Minimum of 6-8 years’ experience managing high impact advocacy, fundraising or related initiatives. Experience in complex relationship management, volunteer recruitment and development, or leadership training.
• Minimum of three years management experience

Required Languages – English.

Travel– Must be willing and able to travel up to 10% within the U.S. On occasion internationally.

Knowledge, Skills and Abilities

• Strong strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
• Excellent relationship management skills. Ability to relate to people at all levels internally and externally.
• Team leadership abilities.
• Strong communications and presentation skills.
• Proactive, resourceful, solutions-oriented and results-oriented.

Preferred Qualifications

• Bicultural English/Spanish competencies, including bilingual English/Spanish language skills
• Demonstrated experience successfully activating people to join and take action in issue-based campaigns through advocacy and fundraising, and to provide their time, talent and treasure in increasing their actions in more complex, and more impactful ways.
• Experience engaging partners and strengthening partnerships. Experience working with Church partners.
• Staff management experience and abilities that are conducive to a learning environment.
• Ability to represent the agency at high levels.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, Salesforce, and other relevant information and budget management systems.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.