Lyon – Middle East Operations Officer

Handicap International/Humanity & Inclusion (HI) is an independent and impartial international solidarity organization, which intervenes in situations of poverty and exclusion, conflicts and disasters. Working alongside people with disabilities and vulnerable populations, it acts and speaks out to meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. More info : www.hi.org

HI is committed to an employment policy in favour of disabled workers.

CONTEXT: The operations division counts 5 geographical divisions, 4 technical divisions, 1 Atlas Logistic division and 1 emergency division (ED).

One of the 5 geographical divisions is the Middle-East Geographic Division, composed of 1 Director, 1 Assistant de Dir Geo and 3 Operations Officers. The full portfolio is: Iraq, Jordan, Lebanon, Palestine Syria, Yemen.

HI is looking for an operation officer to contribute to the implementation of the 3-year strategy of the programme by assisting, controlling and upgrading projects roll-out in Iraq.

MAIN RESPONSIBILITIES: Under the direct management of the Geographic Director for Middle-East, you act as a focal person for the programme and cooperate with a large range of HQ-based stakeholders: technics, human resources, finance, logistics, institutional funding…

You monitor the implementation of HI strategy

· controlling and producing adequate and reliable reporting

· monitoring by feeding relevant dashboards of the Geo Division with follow up of: donors deadlines and funding research funds, projects burn rates, recruitments, implementation of policies

· Alert the Geographic Director or other relevant services in case of problems and contribute to problem identification and recommend actions to be taken

· Ensuring that a quality control mechanism of the projects and programs is set up and running

You assist programs in operation implementation and issue resolution

· You ensure regular communication with Field Operations Managers/Country Managers

· You facilitate issue resolution, resource identification and direct support

· You provide feedbacks on strategic views for the program.

· You ensure briefings and debriefings of relevant staff in key positions

· You animate regular or ad hoc information and coordination meetings

You contribute to program capability improvement

· deployment and capacity building with regards to project management and MEAL, in link with Impact, Information & Innovation Division

· dissemination of donor compliance rules, in link with Institutional Funding Division

· capacity building in terms of emergency response, in close link with Emergency Division.

· improving practices and frameworks on specific cross cutting topics

DESIRED PROFILE:

· With Master’s Degree in humanitarian action, you have at least 2 years’ experience in international project management, in emergency or post-conflict context**

· The knowledge of Middle-east context is an asset**

· You have experience in capacity building, you know how to work remotely with different and multicultural teams**

· You have good knowledge of donors regulations and processes**

· You have excellent command of French and English. Arabic is a plus.**

· You main asset? You are very organized, and diplomatic**

CONDITIONS OF THE POSITION:

· 18 months contract starting from 15^th March 2022 based in Lyon, France

· Additional benefits: luncheon vouchers and health insurance

· Working hours: 39 hours a week with 9.5 weeks off to be taken each year