Logistics Assistant

Crown Agents

About the role


UK or any country in which we have an international office, preference will be given to candidates based in Poland however.


Supply Chain Services – Logistics & Travel


Supply Chain Services (SCS) is recognised internationally as a foremost supplier of high quality procurement services. It delivers a complete suite of supply chain products through agency, trading and health logistics consulting services.

The Logistics and Travel Team includes Greenshields Cowie Ltd (GSC), a forwarding and shipping agency which provides logistics planning, cargo movements and quality inspection on an individual or project basis; warehouse planning, systems, management and training; and Phoenix Travel Group Ltd, the in-house retail travel company.


To be a major part of the Control Tower operation for one or more Key Clients of GSC. Reporting through a Key Client Manager (KCM) and as part of a small Control Tower team, to provide freight forwarding support services and/or Order Management services for named key clients. Arrange movement of cargo, and other related logistics services using all modes of transport. Under the guidance of the KCM and Logistics Executive, liaise regularly with all parties to a shipment, tracking updates and the management of suppliers. Responsibility for handling both sales and purchase invoices.



  • Working on instructions of the KCM, provide a logistics service in compliance with company quality systems and standards of ethical practice, aid donor guidelines and end user requirements, through:

Sourcing freight requirements

  • Clarify requirements with client where necessary
  • Determine the most appropriate means of transportation, considering cost and time factors
  • Identify sources to meet specification

Quoting Clients

  • Provide quotes taking into consideration relevant criteria and ability to comply with company terms and conditions.
  • Make recommendations and agree contract with the client.
  • Negotiate cost reductions with suppliers where appropriate

Contract Management

  • Confirm acceptance with client
  • Prepare contract documents as required
  • Liaise with freight company / supplier/Inspection as necessary to monitor progress, ensure timely delivery including customs clearance.
  • Arrange payment to freight suppliers
  • Prepare invoices for clients
  • Resolve issues arising

Client Relationship

  • Maintain an on-going relationship with the client, keeping client informed, responding to needs and developing solutions.
  • Liaise with other CA departments as required.

Business Development

  • All quotes submitted to be held centrally on Cargowise
  • Feedback to be sought on all proposals submitted

Any other duties as appropriate to the position, as requested

About you



  • Degree level, or equivalent working experience preferable but can be a training position if candidate has sufficient relevant commercial experience in a suitable environment


  • Experience in a commercial environment, ideally shipping or airline industry , or international logistics / procurement on client side

About us

You’ll be working with Crown Agents which is a high impact social enterprise passionate about transforming the future for millions of people. Since our creation in 1833 we have worked across the globe to improve public services and drive economic growth. Our expertise is finding new solutions to difficult problems for clients in the areas of health, governance, economic growth, humanitarian action and supply chain services. We work with and train leaders at local, national and international level to achieve lasting change drawing on our insight and experience.

About what’s on offer

Crown Agents offers a competitive benefits package.

How to apply

Job Details | Crown Agents