Learning and Development Business Partner

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire – for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the team

TikTok’s Global Business Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. We provide strategic input and run high-impact campaigns to ensuring our customers have best-in-class tools and products at their fingertips.

We are looking for Learning and Development Business Partner to support the Global Business Solutions (GBS) team based in South Korea! This role partners with a team of facilitators focusing on providing the best onboarding experience for new hires and a sound framework for continued education supporting efficiency and effectiveness. Your main role is focusing on learning and development, training and operation of programs for GBS: you will be planning & executing the learning journey of sales teams through implementation of professional development and functional skills training programs.

Responsibilities

1. Develop and deliver continuing e-learning programs targeted for functional efficiency and effectiveness using authoring tools

2. Plan and execute product training programs such as onboarding programs, and develop training materials and assessments with subject matter experts

3. Learn core operations and objectives of teams within Global Business Solutions (GBS) to develop training curriculum across functions & facilitate training

4. Work closely with cross-functional partners within Sales, Operations, Marketing, Product and others to support and reinforce training related to products, processes, tools and go-to market strategies

5. Liaise with other product teams and marketing teams to keep content updated and real

6. Identify training needs across teams and functions while focusing on impact measurement via training program data collection and analysis (e.g surveys, assessments, certification, etc.)

7. Manage, setup and align all trainings such as calendar management, online & offline schedulings, planning and execution of training logistics, vendor management

Qualifications

1. Minimum 3+ years of experience training/sales/marketing functions in tech, media or digital marketing industry.

2. Strong leadership skills to coordinate in leading different stakeholders in a fast-moving, team-focused environment with hands-on experience as an individual contributor

3. Online e-Learning platform experience and content development for training materials (e.g. presentations, videos, guides, etc.)

4. Track record of identifying training needs and leading development of group and individual learning paths as well as managing the training function to a budget

5. Strong presentation and facilitation skills

6. Fluency in both English Language and Korean Language

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.