Lead, Senior Credit & Collections Analyst

  • Kent, WA
  • TBD USD / Year
  • PetroCard, Inc. profile




  • Job applications may no longer being accepted for this opportunity.


PetroCard, Inc.

Summary:

The Lead, Senior Credit & Collections Analyst is responsible for reviewing new credit applications and manages a portfolio of customer accounts within the AR portfolio aiming to reduce the Company’s days sales outstanding (DSO). The Senior Credit & Collections Analyst will report to the Credit & A/R Manager and work cross-functionally with Sales, Billing, Customer Service and Accounting to help resolve outstanding customer issues related to payment. This role also serves as the team lead to other credit, collections and A/R staff, providing direction and support on day-to-day work.

Key Responsibilities:

  • Drive and implement process improvements to enhance efficiency and accuracy of existing processes and procedures.
  • Full cycle credit review from reviewing new applications to approval or denial of credit to setting up AR accounts in system while ensuring adherence to corporate credit policy.
  • Creative problem-solving in order to resolve customer slow pay issues.
  • Conduct follow-up analysis on collections efforts to ensure payments are received as promised and escalate as needed.
  • Analyze and inform management of all potential credit risks discovered during collections process.
  • Report on portfolio dynamics and perform assigned month-end reporting.
  • Reconcile customer AR account discrepancies (overpays, deductions, un-applied discounts).
  • Recommend accounts for write-off, bad-debt reserve, or structured payment plans.
  • Conduct meetings with pertinent people within the organization to resolve issues on accounts.
  • Provide leadership, training, and mentoring to team members, direct the flow of work, and help with issue resolution.
  • Other duties as assigned by the Credit Manager.

Qualifications:

  • 7+ years’ experience in accounts receivable, credit and/or B2B collections experience preferred.
  • Self-directed, with ability to prioritize tasks and efficiently manage competing deadlines in a changing environment.
  • Proven problem-solving experience through partnering cross-functionally across an organization.
  • Ability to communicate effectively, both orally and in writing, with a wide variety of customers, company personnel, and others.
  • Strong analytical and negotiation skills.
  • Proficiency with Microsoft Office, especially Excel (including Pivot Tables, VLOOKUP, Macros).
  • Experience with Sage 100 ERP a plus.

Benefits:

  • Competitive pay.
  • Company subsidized Medical, Dental, and Vision plans.
  • Company paid Short-Term and Long-Term Disability and Basic Life and AD&D insurance.
  • Several voluntary benefits for employee and family members.
  • Excellent 401k plan with dollar-for-dollar match up to 5%.
  • Paid Time Off starting at 120 hours annually.
  • Paid Holidays.
  • Suburban location is an easy commute and parking is free.

To apply for this job please visit www.linkedin.com.


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