Language Services Project Management Intern

Contract length: 6 months

Hours: 20-40 hours per week

Location: home-based

Travel: none

Reporting to: Language Services Partner Coordinators/Project Officers

Deadline for applications: 17 July, 2023

Our interns receive a 500 USD/month stipend for full-time commitment.

CLEAR Global is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools, and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

The role

To assist the Language Services Team in coordinating translation projects, ensuring that they are completed efficiently and within the expectations of CLEAR Global management and partner organizations/clients. To coordinate collaboration among translators on specific projects, ensuring engagement, appropriate levels of translation quality and turnaround.

Responsibilities:

• Manage specific language service projects as assigned by Partner Coordinators and Project Officers;
• Upload and download project files, run pre- and post-production checks;
• Track project progress and delivery, keep project trackers up-to-date, and provide regular status updates to Partner Coordinators and Project Officers;
• Maintain an organized project environment across platforms, maintaining project records, files and databases as assigned;
• Assist with building and managing translator teams, as well as general translator recruitment, as requested by Project Officers;
• Maintain effective communication with translators throughout the project, ensuring that translators remain engaged throughout the project and have a clear understanding of project expectations;
• Carry out translator communications around translation quality and turnaround, replying to translators’ messages, ensuring task pick-up, flagging issues, etc;
• Handle other project management tasks as assigned;
• Act in the best interest of the organization during the internship period.

Please note that these roles and responsibilities are approximate and may change over time.

Qualifications

• Excellent command of English. Knowledge of other languages is an advantage; University degree (preferred degree in linguistics or related field);
• Previous experience in translation and/or interpreting (internships and volunteering are considered valid experiences) is desirable;
• Previous experience working with non-profit organizations is desirable;
• Strong writing skills in English;
• Knowledge of CAT tools is a plus.

Requirements

This internship position is very dynamic. The right person is an energetic team player and an individual who agrees with CLEAR Global’s basic beliefs and values and who can work remotely, while interacting regularly with the international team.

• Self-starter;
• Strong organizational skills;
• Analytical thinker able to transform ideas into tangible actions;
• Understands that communication in the right language is key to improved humanitarian response;
• Team player, collaborative, adaptable and self-motivated;
• Interest in acquiring translation project management experience;
• Ability to adapt to new technologies and learn new skills quickly;
• Attention to detail

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 100,000 community members translate millions of words of life-saving and life-changing information a year.

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.