Knowledge Management Specialist

Management Engineering Technologies International, Inc (METI), in support of the US Forest Service (USFS), requires the services of a Knowledge Management Specialist to support knowledge management initiatives globally in the USFS Office of International Programs. The position will sit within the Director’s Office and serve on the growing knowledge management team at International Programs to support learning, development, and information sharing across all units.

About the US Forest Service Office of International Programs The US Forest Service International Programs promotes sustainable forest management and biodiversity conservation internationally. By linking the skills of the field-based staff of the U.S. Forest Service with partners overseas, the agency can address the world’s most critical forestry issues and concerns. International Programs regularly engages the agency’s wide range of expertise. Wildlife biologists, forest economists, hydrologists, disaster and fire management specialists, and policy makers are among those who comprise the staff of over thirty thousand employees. Since international cooperation is necessary to sustain the ecological and commercial viability of global forest resources and to conserve biodiversity, most of our work is done in collaboration with other organizations. Our partners include US Government agencies, multi-lateral institutions, non-government organizations, universities, and international governments. The United States benefits from our work overseas. Innovative technologies are brought back home, cross boundary environmental problems are addressed, and opportunities to hone U.S. Forest Service skills are increased. We also support domestic economic and conservation interests through our work on combating illegal logging, protecting migratory species’ habitats, and controlling invasive species. The current challenges facing U.S. forestry community require a global approach.

Position Duties Duties of this position include, but are not limited to:

• Facilitate knowledge sharing and knowledge management strategy;
• Assist with office learning and administration of TalentLMS platform;
• Implement WordPress website design and maintenance;
• Support best practices to effectively use web-based information sharing systems including Box, Microsoft Teams, TalentLMS, Salesforce, etc.;
• Regularly conduct data entry and update administrative systems including public distribution lists, phone lists, meeting invites, etc;
• Manage and maintain compliance on office-wide knowledge platforms in line with latest government regulations;
• Assist with development of ADA accessible and 508 compliant materials (documents, webpages, videos, etc);
• Evaluate current knowledge sharing practices and platform use;
• Strategize and implement initiatives to improve office-wide uptake of knowledge sharing processes and best practices;
• Support and maintain employee onboarding and offboarding processes and systems;
• Develop training and provide coaching on knowledge management principles and best practices.

Desired Qualifications

• Education background in education and training, information systems, organization development, or administration;
• Exceptional attention to detail, and the ability to stay organized and prioritize work assignments;
• Experience working in any of the following: Adobe (Photoshop, InDesign, Illustrator), Articulate 360, and WordPress;
• Flexibility and adaptability to changing priorities;
• Demonstrated understanding of knowledge management principles and capacity to deliver knowledge management and/or organizational learning activities;
• Excellent interpersonal skills and the ability to interact and communicate with individuals from different cultures;
• Experience managing CRM (Salesforce) or LMS (TalentLMS) platforms desired;
• Ability to work with remote teams across time zones;
• Prior international experience desired but not required.

Location of Work: Negotiable

Interested candidates should send a resume or CV and letter of interest to [email protected] by July 31st 2022. Please include Knowledge Management Specialist in the subject line. METI is proud to be an equal opportunity employer and is committed to building a workforce representative of the diverse communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.