Knowledge Management & Communications Associate

About Us

We are International Business & Technical Consultants, Inc. (IBTCI), a global consulting firm working some of the most complex and impactful development problems worldwide. We work on programs that help government agencies, private companies and donors improve the lives of others. At IBTCI you will be part of an inclusive team that provides expert solutions and advice to understand and address critical problems while giving you opportunities to succeed and grow.

Job Title: Knowledge Management & Communications Associate

Department/Location: ODTT/Vienna, VA- Vienna, VA

Reports To: ODTT/ BD Management

Type: Regular Full-Time

Classification: Non-exempt

Overview:

The Organizational Development and Technical Training (ODTT) office was created to promote an IBTCI-wide support mechanism for all technical areas, allowing the other practices easier and more structured access to models, tools, guidance, trainings and language that can be recommended from IBTCI’s diverse experience in overseas assistance. It also works closely with Business Development in tracking new opportunities that move IBTCI toward diversification, particularly new products and clients. ODTT also backstops different practices with technical assistance and training activities. The Knowledge Management and Communications Associate will work closely with ODTT and Business Development Divisions.

Responsibilities

Essential Duties/Tasks and Responsibilities:

Communications:

• Monitor various client business development and forecast websites on a daily basis for relevant opportunities and distribute to designated staff in a timely manner;
• Post to and curate IBTCI’s main social media platforms
• Actively engage target audience with relevant posts and increase traffic by publishing campaigns and news about company events and staff.
• Conduct periodic analysis and strategize to increase followers and traffic.
• Assist in updating content on IBTCI homepage;
• Prepare content and design of IBTCI internal newsletter
• Review IBTCI submission as per client Marking and Branding Guidance and Plans
• Assist with formatting, graphics, and compliance of IBTCI proposal submissions;
• Assist with the coordination ofIBTCI’s attendance and representation at various industry events:
• Support the implementation of IBTCI’s Communications Strategy

Knowledge Management

• Assist to create methodology and approach for extracting knowledge from program implementation (best practices) and proposal development (proposal library) processes and data;
• Assist to build on a repository of best practices in knowledge management and sharing for use by IBTCI’s staff and management;
• Assist to promote knowledge sharing through IBTCI’s operational business processes and systems by strengthening collaboration between Practice and Divisions, external sources, and the information systems to facilitate seamless exchange of information across the system;
• Assist to promote collaboration tools and the establishment and nurturing of communities of practice, including workshops and one-on-one guidance;
• Assist to promote sharing of experiences across communities of practice, Technical Practices, and Operations Divisions;
• Assist to develop and encourage innovative approaches in the project implantation and proposal development deliverables

Additional Duties/Tasks and Responsibilities:

• Conduct research and provide support for capture and bid opportunities as needed.
• Stand in on a temporary basis for Program Associates as needed.
• Provide peer review on tasks implemented by Program and BD Associates
• Provide logistical support for workshops, meetings, trainings and USAID-sponsored conferences, and other events.
• Participate in team-wide meetings and initiatives.
• Promote integration and cross-fertilization of ideas and information and among TOs and projects.
• Participate in initiatives within IBTCI related to assistant Corporate Operations with developing standards, policies, management tools, training based on project experience.
• Respond to other ad hoc requests as directed by the Practice/ Project management.
• Other duties as assigned.

Qualifications

Minimum Requirements:

• At least 1 year of related professional experience.
• Must be a team player and work well in groups, while also able to effectively work independently.
• Flexibility and adaptability required.
• Strict attention to detail required.
• Experience managing organizations social media accounts
• Oral and written fluency in English required; fluency in another language preferred.

Preferred Knowledge, Skills and Abilities:

• Excellent interpersonal and communication skills
• Ability to format, edit, and proof written materials
• Proven ability to work with all levels of the organization and across practices on multi-sectoral topics.
• Self-starter with the ability to follow through all tasks to completion.
• Full proficiency with Microsoft Office Suite, Word, Excel, and PowerPoint
• Excellent writing, research and organizational skills.
• Sense of Humor.

Education: Bachelor’s degree in business administration, management or related field required.

Working Environment: Work is typically performed in an office environment. Currently the company is allowing for remote work due to COVID 19 in the District of Columbia, Maryland and Virginia (DMV) area. This can be updated by the company.

COVID Vaccine status: As a condition of employment, IBTCI requires all new employees to be fully vaccinated against COVID-19. Candidates should be prepared to submit proof of COVID-19 vaccination upon hire or request for an accommodation with HR that is consistent with our COVID-19 safety protocols and policies.

Physical Requirements: This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs.

Supervisory Responsibility: This position does not have supervisory responsibilities.

Travel: International travel possible and may include travel to fragile and/conflict-prone zones.

Work Authorization: Candidate must be authorized to work in the U.S.A. Visa sponsorship is not available for this position.

About the Organization:

IBTCI has been in business since 1987. We specialize in Monitoring, Evaluation, Research & Learning (MERL), Institutional Support (IS), Financial & Risk Management (FRM), Supply Chain Management & Procurement (SCMP); Social & Behavior Change (SBC) and Capacity Building. We provide these services across many sectors including, but not limited to, agriculture, resilience & food security, conflict & crisis, democracy & governance, economic growth & trade, education, energy & Infrastructure, environment & climate change, global health & WASH and humanitarian and disaster assistance. At IBTCI, our colleagues are encouraged to collaborate and be part of the solution while getting the tools and guidance needed to grow and support our clients’ missions.

IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex, gender identification, age, marital status, disability, sexual orientation, national origin, disabled veteran or Vietnam-era veteran, or any other classification protected by applicable anti-discrimination laws. We prohibit and do not tolerate any form of discrimination or harassment. VEVRAA Federal Contractor.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process or are limited in the ability, or unable to use the online application system and need an alternative method for applying, you may contact the Talent Acquisition team at [email protected] (Do not send your resume to this account, for consideration please apply in our career page).