JOSEP24009 – ICT Consultant

Plan international – The Organisation

Established in 2016 in response to the Syrian crisis, Plan International Jordan (PI) has been actively involved in humanitarian efforts in Jordan, initially focusing on Azraq Camp and later expanding to host communities. With its headquarters in Amman, PI also operates in Azraq Camp, specifically in Villages 2, 3, and 5, where it maintains one center in V2, another in V3, and two centers in V5. PI addresses the needs of refugees and vulnerable members of the host population through a variety of ongoing projects. In Jordan, PI’s response is multi-sectoral, supporting at-risk host communities and refugee populations. PI targets children, adolescents, and youth, as well as their parents/caregivers, the larger community, service providers, and national policy. PI’s programs are community-based and child- and youth-centered, emphasizing participation and empowerment. This approach is consistent with local collaboration, as PI works closely with local organizations and government ministries.

The programming in Jordan is aligned with Plan International’s Country Strategy 2020-2024, which aims to empower children, particularly girls, in areas including education, early childhood development, youth employment opportunities, sexual and reproductive health and rights, child protection, and gender-based violence prevention. PI’s projects particularly focus on the most vulnerable adolescents, addressing issues such as early marriage and child labour. PI is also developing a new Country Strategy for 2025-2029, guided by Plan International’s global strategy and the concept of the triple nexus, bridging the humanitarian-development divide. This strategy aligns with the 2030 Agenda for Sustainable Development, focusing on ‘ending needs’ through collaborative humanitarian and development efforts to achieve collective outcomes.

Background about the project

PI will provide structured recreational Psychosocial Support (PSS) activities in V2 and V5, providing safe spaces for children and adolescents to express their feelings and concerns.

Theatre Club builds adolescents skills in expressing themselves and discussing protection concerns through theatre. Adolescents learn about theatre, scriptwriting, and stagecraft. and build the adolescents capacity on planning to form a theatre team from creatively inclined.

Duties and Responsibilities**:**

• Design and deliver a ToT program for IT Volunteers, focusing on effective ICDL and digital skills methodologies and Computing through :

Excel Advanced

• understand advanced formatting options, including conditional formatting and customised formatting
• recognise which functions to use in formulas, and troubleshoot errors
• identify the correct chart to display a specific data set, and create or edit such a chart
• know how to analyse, validate, audit, and protect data
• understand time-saving features such as linking data, paste special, filters, and macros

Digital Marketing

• understand the key concepts and terms used in digital marketing
• recognise the importance of different tactics and when to use them
• identify different tools and platforms and know what they are used for
• outline the considerations and options for creating campaigns
• understand insights and analytics and what services are available to measure them.

Computing

• understand key concepts in computing and the typical activities involved in creating programmes
• recognise and use computation thinking techniques such as problem decomposition and pattern recognition
• identify problems and develop solutions
• write and build with code
• apply project management methodologies such as test, debug, and release

ICDL ToT Course

• Computer Essentials
• Online Essentials
• Database
• Presentation
• Online Collaboration
• The company will do a monitoring Check-in visits to the camp.
• Developing materials based on the thematic areas.

DELIVERABLES

A qualified company is expected to begin their duties in training and provide the ICDL materials and other courses materials in accordance with the responsibilities outlined in the TOR.

DURATION AND LOCATION OF CONSULTANCY:

• This consultancy is expected to take place from 1/10/2024 to 30/11/2024 in Azraq camp.

Plan International’s Values in Practice

We are open and accountable

1. Promotes a culture of openness and transparency, including with sponsors and donors.
2. Holds self and others accountable to achieve the highest standards of integrity.
3. Consistent and fair in the treatment of people.
4. Open about mistakes and keen to learn from them.
5. Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

1. Articulates a clear purpose for staff and sets high expectations.
2. Creates a climate of continuous improvement, open to challenge and new ideas.
3. Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
4. Evidence-based and evaluates effectiveness.

We work well together

1. Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
2. Builds constructive relationships across Plan International to support our shared goals.
3. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
4. Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

1. We empower our staff to give their best and develop their potential
2. We respect all people, appreciate differences and challenge equality in our programs and our workplace
3. We support children, girls and young people to increase their confidence and to change their own lives.

Level of contact with children

• contact: Minimum Contact with the children through the check-in visits

MANAGEMENT OF CONSULTANCY:

The company will be managed by the PSS officer, Hadi Al Shishani.

Evaluation criteria

• 65% Technical review divided as below

35% for previous experience in developing theatres materials.

30% for training skills

• 5% Gender and protection responsive
• 30% Financial review