Vacancy Announcement for Experienced IT officer

Emergency Life Support for Civilian War Victims ONG ONLUS is a humanitarian NGO providing free medical treatment to the victims of war, poverty and landmines. Since February 1998, Emergency has been running a Rehabilitation and Social Reintegration Centre in Sulaymaniyah, providing free and long-term treatments for disabled and amputee patients.

Emergency NGO is looking for an IT System Administrator who is responsible for the effective provisioning, installation/configuration, operation, and maintenance of the system’s hardware and software and related infrastructure in the Rehabilitation and Social reintegration centre in Sulaimaniyah. (S)He is involved in technical research and development to guarantee continuous innovation within the infrastructure.

The main duties and responsibilities consist in providing the following services:

Collaborating, supervising and teaching the IT national staff:

• Managing the infrastructure, including firewalls, switches, databases, VoIP, malware protection software and other processes;
• Creating and verifying data backups and disaster recovery procedures;
• Creating, contributing and maintaining an updated documentation;
• Monitoring the system daily and responding immediately to security or usability concerns;
• Upgrading systems and processes as required for enhanced functionality and security issue resolution;
• Collecting needs/requests and proposing solutions;
• Managing the configuration and operation of client-based computer operating systems;
• Responding to the help desk requests and solving them;
• Installing and testing computer-related equipment.

REQUIRED SKILLS

• Knowledge of Active Directory and management of Windows domains;
• Management of network devices and protocols and their security appliances;
• Knowledge of Vlans and VOIP technologies;
• Knowledge of virtualized environments;
• Knowledge and management of Windows servers and client environments;
• Knowledge of main Office Automation and collaboration solutions;
• Knowledge of RDBMS and web servers;
• Fluency in English (mandatory).