Tetra Tech
Tetra Tech International Development is currently accepting expressions of interest for an IT Specialist. This position is based Burlington, Vermont.
Responsibilities:
* Provide daily user support to Home Office and overseas staff and IT-equipment management, including connectivity, groups and passwords, installing and upgrading software, installing hardware, configuring systems and applications, setting up laptops for new users, providing copier/printer and audio-visual support.
* Manage both hardware and software inventory and generate quarterly reports.
* Support rollout of IT systems for project startups. Monitor and report on status and function of IT systems in field offices
* Serve as primary contact for internal customers to the IT team, handling requests as appropriate and passing off others as required
* Ensure proper help desk ticket management and resolution using accepted standards and procedures
* Collaborate across departments to develop and fulfill training requirements for home office and field staff.
* Identify, evaluate, and recommend new technologies as requested. Assist IT Director with complementary and relevant tasks for the IT team.
Qualifications:
* Bachelor’s degree in the field of computer science or related field preferred or Associate’s degree and additional work experience as a minimum.
* A minimum of two years of related technical or help desk experience;
* Willing and able to travel;
* Knowledge of basic computer hardware. Experience with desktop and server operating systems;
* Effective interpersonal skills and relationship -building skills. Analytical and problem-solving abilities, with keen attention to detail;
* Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
* Experience working in a team-oriented, collaborative environment;
* Strong customer-service orientation. Must be comfortable working in a fast-paced and sometimes intense work environment;
* Knowledge of advanced SharePoint and Office 365 features is preferred but not required;
* Ability to work in the US without employer sponsorship.
How to apply
To be considered, applicants must submit the following as part of the on-line process:
*A letter of application explaining individual qualifications for this opportunity
Applications that do not meet the minimum requirements listed above will not be considered. Please ensure that all necessary documents are uploaded, as incomplete applications and/or corrupt files may delay the processing of your application or remove you from consideration. No phone calls will be accepted.
Please indicate where you saw the Tetra Tech International Development Services ad posted.
Apply online at: https://bit.ly/3sJyURc
At Tetra Tech, health and safety play a vital role in our success. Tetra Tech’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state, and federal authorities.
Tetra Tech is a leading provider of consulting, engineering, and technical services worldwide. Our reputation rests on the technical expertise and dedication of our employees – 21,000 people working together across disciplines and time zones to provide smart, sustainable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development. Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in over 450 locations around the world. We offer competitive compensation and benefits and are searching for innovative people to join our teams. We are an equal opportunity employer: EOE AA/M/F/Vets/Disability.