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IT Officer

  • Contractor
  • Amman Jordan
  • TBD USD / Year
  • Al-Hussein Society profile




  • Job applications may no longer being accepted for this opportunity.


Al-Hussein Society

Assignment Title

IT Officer

Project:

Increasing access to inclusive services at the community level by promoting a community-based inclusive development approach in Jordan

Post Level:

IT Specialist

IT & Media Officer

Contract Type:

Individual Contractor

Place

Amman – Al-Hussien Society HQ

Contract Duration:

From December 2022-January 2026

(39 months)

Project Description

(CBM) – with long-term partner Al-Hussein Society Centre for Training & Inclusion (AHS) – are developing a national-wide project to strengthen services for people with disabilities in Jordan, and Promoting the Community-Based Inclusive Development (CBID) Concept in Jordan

Government stakeholders (Ministry of Education, Ministry of Social Development, Ministry of Labor, and Ministry of Health), public institutions, NGOs, private organizations, and people with disabilities themselves and the community at large (as well as family/caregivers) will be targeted through a range of activities including:

  • Capacity building and specialist training
  • Network establishment
  • Mapping Services and establishment of a referral system between all concerned stakeholders
  • Disseminate Information and advocacy campaigns

Overall Goal (Impact): The quality of life and social participation of persons with disabilities in Jordan has improved

Under the supervision of the CBID manager and in coordination with the IT coordinator at Al-Hussein Society, in addition to the external IT company.

IT Officer will be responsible for the following activities:

1-Establish a national platform that ensures service delivery, a structured referral system, knowledge sharing, and an accessible database for persons with disabilities and communities.

As described in the baseline situation, persons with disabilities are the sufferers of the lack of coordination between service providers in the health sector and service providers in all areas of life relevant to persons with disabilities. To ensure direct access to services for persons with disabilities, a national barrier-free platform will be established. This will include a well-structured referral system, as well as the possibility for monitoring and follow-up. It will be a medium for information management and will also include a system to indicate complaints and satisfaction with services.

2- Pilot phase to raise public awareness and train service providers to use the platform

Once the platform is operational, general training on the use of the platform will take place at the national level in the 12 governorates at the end of 2023. The identified focal points representing each organization will be trained by the partner’s IT expert on how to use the platform and in particular how to use the referral system and follow up on requests for services. The stakeholders concerned will collaborate by using their social media to promote the use of the platform. In addition, videos with instructions on how to use the applications will be made available on the platform and stakeholder websites. The smooth operation of the platform will then initially be tested in three representative target areas Ramtha, Salt, and Karak.

3-Conduct a mapping of community-based services in the three governorates to develop a guide of available relevant services.

In each governorate, an accessible guide will be developed to identify available health services and services in the region as a source of information for people with disabilities and their families, as well as interested service providers. Services to be mapped include:

  • Approved diagnostic centers.
  • Accessible or low-barrier schools for the inclusion of pupils with disabilities (incl. physical accessibility, availability of resource rooms, assistant teachers, and specialists: occupational therapy, speech therapy, psychosocial counseling).
  • Health centers/ Hospitals
  • Self-advocacy organizations (OPDs)
  • Vocational training centers that accommodate apprentices with a disability
  • Institutions that fund small projects for people with disabilities
  • Workplaces – especially facilities and factories with a large number of employees
  • Sports clubs/cultural centers – which are attractive to people with disabilities because of what they offer

4- Develop a barrier-free mobile application to provide service providers and customers with direct access to the services offered

  • To provide direct access to the platform, a mobile app is being developed for use by people with disabilities and other users of the platform.
  • The project’s IT staff will design and develop the application so that it should be available in the second half of 2023. Thus, Once completed, the application will be uploaded to the mobile store (Android, Apple) where it will be available

Scope of Work

The IT Specialist will be recruited based on an open and competitive process. The IT Specialist

Will be hired to provide technical guidance and develop a platform (jointly or individually).

The IT Specialist will report to the Project Manager.

The tasks and responsibilities of the IT Specialist will be as follows: –

  • Respond to AHS Staff queries immediately and make arrangements to provide solutions.
  • Responsible for installing, configuring, and assuring of backing up all AHS users’ Data.
  • Install and configure Network appliances.
  • Facilitate the repair of work.
  • Monitor and respond quickly and effectively to requests received through the IT Coordinator.
  • Modify configurations, utilities, software default settings, etc. for the local workstation.
  • Install, test, and configure new workstations, peripheral equipment, and software.
  • Perform timely workstation hardware and software upgrades as required.
  • Maintenance for Network Cables and Points, Make sure that all the cables are in good shape and there are no losses.
  • (Responsible for social media activities and reporting campaigns results to management)
  • Any additional tasks required from AHS administrative

Skills Required

  • Full stack developer
  • UX-UI (will be an advantage)
  • Laravel / Html /CSS / JavaScript (preferred to have .NET experience)
  • Vue / React JS
  • Flutter or react native (will be an advantage)
  • Database Mongo / MySQL
  • QA (Mandatory)
  • Daof Analysis
  • Good knowledge of Networking
  • API integrations with other systems
  • Generate API.
  • Server Windows 2012 R2, and Workstation Windows 10.
  • Microsoft Office 365 and office 2016 onwards and other common desktop applications.
  • Basic networking skills including TCP/IP, Network cabling, and infrastructure.
  • The ability to configure network printers.
  • Awareness of all mainstream mobile technologies (RIM, Android, Apple, etc.) specifically when related to the Platform.
  • Experience supporting and maintaining an asset database.
  • Ability to function successfully in both team and independently, meeting strict deadlines
  • Effective communication skills.
  • Ability to recognize when to escalate.
  • Organizational skills to support administrative personnel, department supervisors, staff, and managers by maintaining respectful interactions and relationships with Project Staff.
  • The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required. Demonstrated communication, interpersonal, organizational, analytical, problem-solving, and computer skills required.
  • A sense of urgency and a commitment to the timely completion of projects.
  • Attention to details along with a commitment to quality and confidentiality.

Required Education & Experience

  • Bachelor’s degree in Computer Science or any related field.
  • Minimum 3 years of a prior experience
  • Preferable to be Certified on MCSE, CCNA, Security+, A+

How to apply

[email protected]


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