IT Intern

The WellBe care model is a Physician Led Advanced Practice geriatric care (care of older adults) team focused on the care of the frail, poly-chronic, elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. Care is provided throughout the entire continuum of care – from chronic care and urgent care in the home, to hospital, to skilled nursing facility, to assisted living, to palliative care, to end of life care. WellBe’s physician/advanced practicing clinician led geriatric care teams’ partner with the patient’s primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.

General Summary

The ideal IT intern has a passion for technology, collaboration, and creative problem-solving. The intern will actively contribute to meaningful projects and work closely with a mentor and with senior leadership.

We are looking for a digital native with a curious and inventive mind, obsessive attention to detail, and an instinctive understanding of how to explore, understand and communicate data and technology; someone who appreciates the importance of clarity, simplicity and has the creativity to envision outstanding user experiences and the discipline to make them real. A wonderful opportunity to be part of an incredible team who work tirelessly to provide concierge level medical care to an often-underserved community.

Responsibilities

• Support the IT team in maintaining hardware, software, and other systems
• Assist with troubleshooting issues and provide technical support
• Organize and maintain IT resources
• Lend IT support in areas such as cybersecurity, programming, analytics, and data center managemen
• Perform accuracy checks and resolve exceptions produced by integration processes
• Manage and triage End user support service tickets
• Implement and audit Healthplan data quality rules.
• Audit Hitrust controls and identify risk items.
• Intern Security project – Review GCP access controls and identify risks and hardening recommendations

Qualifications

Educational/Experience Requirements

• Computer Science, Information Technology, or Management Information Systems major
• Minimum GPA of 3.0
• Familiar with Java, .NET, JavaScript or HTML/DHTML and Microsoft Office Suite
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Ability to work well in teams
• Strong work ethic and attention to detail

Required Skills and Abilities

• Excellent analytical and diagnostic skills
• High-level communication skills
• Willingness to share and receive information and ideas from all levels of the organization to achieve the desired
• Ability to troubleshoot hardware and software issues
• Excellent time management
• Patience and understanding

Work Conditions

• Ability to lift up to 20lbs.
• Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs.
• Ability to stand for extended periods
• Ability to drive to patient locations (ie. home, hospital, SNF, etc)
• Fine motor skills
• Visual acuity

The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.