IRSP HR Administration Officer (for Philippine Residents ONLY)

PURPOSE

The ICRC will implement on 1 January 2022 an International Retirement Savings Plan (IRSP) for 12’000 employees in about 75 countries. A foundation is being created to that effect in Switzerland. The plan will be administered by a newly created team in the ICRC HR Shared Services in Manila.

MAIN RESPONSIBILITIES

• Process transactions and carries out administrative work, including, but not limited to enrolment, changes, payment of benefits, etc., in accordance with standard operating procedures. Optimizes processes in line with best practices and keeps documentation up to date
• Takes part in optimizing processes and updating process documentation.
• Ensures that all activities are performed with a First Time Right (FTR) analysis, while maintaining accuracy and timeliness in adherence to Service Level Agreements (SLA).
• Takes part in implementing the Manila Shared Services Centre’s best practice.

SELECTION REQUIREMENTS

• University degree, professional diploma or equivalent experience
• 2-4 years’ professional experience in HR Shared Services
• Proven experience in HR administration, ideally in the administration of benefits and retirement plans
• Knowledge of and experience in HR shared services, including workflows, processes and key performance indicators
• Certification in HR an asset
• Good command of English, French language skills an asset
• Computer proficiency, including Microsoft Excel and working knowledge of HR information systems

YOUR PROFILE

• Works well under pressure and can adapt efficiently to changing priorities
• Capable of managing several projects simultaneously and meeting tight deadlines
• Able to work independently but also a good team player
• Dynamic and with a solid sense of responsibility
• Excellent leadership and management skills

WHAT WE OFFER

• Diverse and humanitarian-minded workforce
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
• Training opportunities
• Flexible work schedule