International Contractor on Harmonisation of Case Management Tools, development of Capacity and Measurement Tools for child protection

  • Contractor
  • Niamey, Niamey, Niger
  • TBD USD / Year
  • UNICEF profile




  • Job applications may no longer being accepted for this opportunity.


UNICEF

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, safety

In Nigeria, UNICEF works in a complex humanitarian and development setting to fulfill and protect children’s rights in partnership with government, civil society, children and families. UNICEF Nigeria is one of the largest UNICEF Country Offices globally – click the link to learn more about UNICEF in Nigeria: https://www.unicef.org/nigeria/.

How can you make a difference?

The purpose of this assignment is to harmonise existing case management tools being used at the federal and state levels as well as different organisations, including NGOs to ensure the uniformity of data collection, assessment, planning, referral, and reporting tools. When harmonised, the tools will feed into the information for case management system on the CPIMS + V2 platform to collate, disaggregate and disseminate data on violence against children at national, state, and local government levels. In addition, the Contractor will develop capacity toolkits for managers, supervisors, and case workers as well as measurement tools to monitor and evaluate the efficiency and effectiveness of the case management system.

To qualify as an advocate for every child you will have…

  • An advanced university degree (Master’s or higher) in
  • A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
  • A minimum of [insert years] of relevant professional experience in
  • Developing country work experience and/or familiarity with emergency is considered an asset.
  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Scope Of Work

The Contractor recruited to carry out this assignment will undertake the following responsibilities:

  • Harmonisation and standardization of data collection and case management forms & tools. There are different data collection and case management forms and tools being used by the various organisations and agencies across the country. The data collected by the various tools oftentimes reflect the interest of the organisation that developed them as well as the peculiarities of the locality. However, it is important that there is some level of uniformity in the data being collected across board in relation to violence, abuse, and exploitation of vulnerable children. This will ensure the uniformity and consistency of data being collected at the community level and transmitted through the ward, Local Government Area, State to National levels using the recently launched CPIMS+ Version 2. The Contractor will lead the harmonization and standardization of the data collection and case management tools in consultation with the Case Management Task Force resulting in harmonised tools across the country, including standard operating procedures for case management, information sharing and data protection protocols for case management in Nigeria.
  • Development of capacity toolkits After the harmonisation of the data collection and case management tools and the standardisation of the process, the Contractor will develop capacity toolkits needed to deliver on the roll-out and deployment of the information management for case management system across the states. Since case workers at the various levels have been using different tools in the past, the development of new tools requires capacity building for those who will implement the system. The capacity toolkit to be developed by the Contractor will drive the capacity building initiatives.
  • Development of measurement/Monitoring tools

The Measuring Tools Shall Consist Of

The effectiveness or otherwise of a case management system can only be measures if there is in existence a robust measurement system consisting of tools and processes that are followed to determine its effectiveness or otherwise. It will be the responsibility of the selected Contractor to develop the various tools that will be used to measure the efficiency and effectiveness of the information management for case management system. These measurement tools should be put in place prior to the rollout of the system.

  • Methods to analyse the timelines taken to respond to high, medium, and low-risk cases by caseworkers in comparison to the timelines provided for in the SOPs for case management
  • Methods to Analyse the timelines taken by case supervisor t review and approve casefiles comparison to the timelines provide in the SOPs for case management
  • Methods to analyse the success rates of referrals made to service providers
  • Case Management Supervision Tools

The Tools Shall Consist Of

The Contractor shall prepare case management supervision tools that will help case supervisors and child protection specialists/officers to effectively use CPIMS+ to supervise casework.

  • Checklist for Caseworkers
  • Supervision Checklist of Case Supervisors
  • Supervision Checklist for Programme Managers/Child Protection Specialists
  • Submission of consultancy report

The Contractor will submit a report of inclusive of all deliverables due during the period of engagement.

Methodology

The Contractor is expected to adopt the following methodologies in the delivery of this assignment:

  • Collation and desk review of existing data collection and case management tools.
  • Hold consultations with relevant stakeholders, particularly, the Case Management Task Force and the Technical Working Group on Ending Violence Against Children (TWG on EVAC).
  • Consult with relevant Government MDAs at federal and state levels as may be required during the assignment.
  • Present the deliverables under the assignment to the Case Management Task Force for validation and to revise same based on any feedback received.

To qualify as an advocate for every child you will have…

  • Master’s degree in computer/social/behavioural/pure sciences (Data collection and processing/Research tools development/ Community development, Sociology, Anthropology). 3 years of relevant work experience may be accepted in lieu of a Master’s degree.
  • Minimum of five years progressively responsible work experience in the development and deployment of information management for case management systems at the national level.
  • Proven skills in data collection, management, analysis, and dissemination are important.
  • Ability to develop a data management system from the scratch working with relevant stakeholders will be an advantage.
  • Good understanding and experience in the field of child protection will be a valuable asset.
  • Ability to express clearly and concisely ideas and concepts in written and oral forms.
  • Leadership and participation in previous assignment and in capacity similar or higher than this assignment.
  • Proven ability to work independently with minimal supervision.

For every Child, you demonstrate…

UNICEF’s core values of Care, Respect, Integrity, Trust, and Accountability (CRITA), and

Core competencies

  • Demonstrates Self Awareness and Ethical Awareness (2)
  • Works Collaboratively with others (2)
  • Builds and Maintains Partnerships (2)
  • Innovates and Embraces Change (2)
  • Thinks and Acts Strategically (2)
  • Drives to achieve impactful results (2)
  • Manages ambiguity and complexity (2)

Functional Competencies

  • Builds and maintains partnerships – (II)
  • Thinks and acts strategically – (II)
  • Drive to achieve results for impact – (II)
  • Works collaboratively with others – (II)

View our competency framework at

https://unicef.sharepoint.com/:b:/r/sites/DHR-UCF/SiteAssets/SitePages/DHR-UCF/Competency%20Framework%20Brochure.pdf?csf=1&web=1&e=IPpgba

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

NOTE: Priority will be given to qualified female candidates to close the gender gap at the CO.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

“UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/” Shortlisted candidate remark Only shortlisted candidates will be notified and advance to the next stage of the selection process.

Remarks

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

To apply for this job please visit secure.dc7.pageuppeople.com.


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