Internal Communications Officer

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by crisis and disaster to survive, recover, and gain control of their future.

Marketing & Mobilization (M&M) is a dynamic team tasked with building the IRC’s global profile and brand, engaging our global workforce, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences.

Global Internal Communications, helps the IRC achieve its strategy and goals by informing, inspiring and involving over 15,000 employees in 40 countries in multiple languages. The team crafts compelling content aligned to our strategic priorities and elevates our employee voices while continually striving to create a more engaged and inclusive work environment.

Job Overview:

We are looking for an Internal Communications Officer who is passionate about working in a global impact-oriented organization driving communications around IRC’s Gender Equality Diversity and Inclusion (GEDI) efforts. The role will play a pivotal role in engaging, informing and inspiring IRC’s 14,000+ staff across 40 countries around our GEDI progress and initiatives. With a focus on storytelling and relationship building, you’ll make the most of multiple internal channels to effectively connect with employees throughout the world. You’re also an excellent writer and communicator; are highly strategic about messaging, timing, and communications channels; are goal-oriented and an outstanding collaborator. If you are someone who understands how internal communications can drive both organizational needs and culture, then this is an outstanding role for you. You will be a member of the Marketing and Mobilization team and report to the global Internal Communications Director, but work closely with the GEDI leadership team.

Major Responsibilities:

• Design and drive an annual internal communications plan that highlights the work and organizational impact of the GEDI team

• Connect, inform and inspire our global employee audience and encourage active staff engagement.

• Be responsible for crafting internal communications campaigns in support of GEDI efforts– participating in the process from conception and implementation to measurement and key insights.

• Co-own the management and update of the GEDI-related Equality area on the IRC intranet, RescueNet, and supervise the DEI communications and Equality email inboxes.

• Manage, collate and distribute organizational announcements, working with internal and external partners on content alignment and language requirements.

• Cultivate strong internal relationships and partnerships throughout the organization as well as with third party vendors.

• Provide support in developing communication content and material for different internal audiences.

• Collaborate closely with partners across all IRC regions and countries to ensure all updates are collected and provide communications counsel as appropriate

• Provide overall support to the internal communications team, ensuring a GEDI lens is applied to internal communications content

• Research, write and publish stories and videos for RescueNet and other key internal communications channels (key newsletters, regular communications to managers etc.)

• Perform other job-related duties as assigned, to support the global internal communications with its overall agenda.

Qualifications:

• Approximately 5 years’ experience in internal/corporate communications or marketing or public relations/journalism. Focus on employee engagement, particularly with a diversity, equality and inclusion lens, preferred.
• Consistent record of implementing communications campaigns that are creative and engaging and generate positive impact for an organization.
• Strong communications and employee engagement experience, particularly in a humanitarian organization setting and with multi-cultural, international audiences.
• Outstanding writing, editing and proofreading skills, as well as the journalistic ability to source stories from employees.
• Creative editorial and visual storytelling skills, beyond listing facts and details.
• Tech savvy person with proven skills using digital and video communications and eagerness to pick up new tools quickly. Intranet and video-editing experience is also helpful.
• Networking and relationship-building skills to collaborate inside and outside the organization.
• Experience operating in a fast-paced environment and easily adjusting when required.
• Highly organized, with strong time and project management skills.
• Highly proficient in Microsoft Office suite.
• Good knowledge of French and/or Arabic is desirable but not required.

Working Environment:

• This position can be based at IRC’s headquarters in New York, or remotely within the United States but working to eastern time zone working hours.

DEI statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowance

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.