Internal Communications Manager

Job Purpose

A key role responsible for defining and delivering effective and consistent communications across ADP UK, Ireland and South Africa. This role will work closely with business leaders from all departments to create, drive and maintain compelling UK internal communications programmes which are aligned to existing strategies and ADP corporate standards, branding and processes. Reports into Business Excellence Director UK, Ireland & South Africa.

Responsibilities

• Work closely with senior leaders in ADP UK to help drive effective communications to associates.
• Create communications that enable associates to feel connected to business objectives and understand their role in achieving these, giving a sense of value to the work they do.
• Support the business in delivering its goals and objectives through informing, inspiring and engaging associates via a blend of communication approaches and core channels.
• Develop and deliver a comprehensive internal communications strategy, working with ADP Corporate communications, HR and senior leadership teams as necessary
• Ensure that communications are planned, messaged and delivered in an engaging way that promotes a “One ADP” culture
• Monitor and measure effectiveness of communications
• Manage all internal communications channels, introducing new channels as needed
• Support key business events and leadership updates providing consultative and practical support for webinars / events / communications / social media
• Support and advise managers and leaders with expert internal communications guidance, enabling them to be effective communicators
• Coach key stakeholders as required on communication matters e.g. presentation style and use of language
• Monitor and engage as required on business projects and initiatives providing effective communications support
• Apply ADP communications governance, brand values and visual identity guidelines to all communications
• Support Business Resource Groups (BRG’s) with communications advice and strategies to deliver informed and insightful messages to the business.
• Deliver against objectives, deadlines and within agreed budgets
• Collaborate with the External Communications Manager and cover their role when required including during holiday and sickness

Qualifications & Experience

• Graduate level with professional qualifications in Communications, Marketing or similar
• 3-5 years’ experience in internal communications working with senior stakeholders
• Demonstrated experience in managing large scale or complex communication initiatives
• Experience using internal communications software
• Experience with wide range of digital communications channels
• Experience of PoliteMail internal communications software or similar

Competencies & Skills

• Strong communicator and presenter with exceptional verbal and written communication skills
• Highly organised, with strong project management and time management skills
• High attention to detail with strong proof reading, editing, layout and design skills
• Highly creative and innovative, able to think laterally
• Proactive with hands-on approach
• Independent, self-motivated and enthusiastic
• Strong collaboration skills and ability to work in a matrix environment
• Solutions orientated
• Ability to deliver data metrics and analysis
• Ability to interact with and influence all levels of management, including senior stakeholders and Executive Leadership team
• Commercial awareness, ability to work against a budget and tight time frames

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.