Intern / Working Student (f/m/d) – Risk Management / Payment – Fraud Strategy Team

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

Your Tasks:

IONOS is Europe’s largest hosting company, managing more than 8 million customer contracts and hosting more than 12 million domain names in our own regional data centers around the globe. We are committed to our customers’ success – not only in their business, but also in their lives, and throughout their world. We have a long history in supporting not only entrepreneurs taking their first step online , but also business owners who are scaling their operation, as well as large enterprises and various partners. One of our core missions is providing world-class service for our customers around the clock. We are truly obsessed with our customers and work hard to earn and keep their trust. At IONOS, we believe that we create additional value by providing outstanding support for our customers and their business. Our world-class customer care team has been recognized with multiple awards of excellence. We are looking for an intern/working student to support our Fraud Strategy Team.

Your tasks:

• Support in various quantitative and qualitative analyses, researches and benchmarks for Fraud and Payment Topics.
• Analysis of customer journeys, fraud patterns and deep dives to derive optimization potential.
• Support in requirements engineering for fraud tools and processes.
• Preparation of presentations, process charts and communication.

We Appreciate:

• You are pursuing a degree in economics, informatics, mathematics, or a comparable course of study.
• You are open-minded, proactive and you are having a hands-on-mentality.
• You have an analytical mindset and like to analyze, structure and visualize information.
• You like to continuously learn new things in an IT centric environment.
• You have good communication skills and a very good command of English, German is a plus.
• You’re confident in working with standard office applications like Google workspace or MS Office applications.
• Experience in working with Jira and Confluence is a nice to have, but not mandatory.

About IONOS

1&1 IONOS is Europe’s leading platform for cloud services and hosting services. We successfully support our customers in their business development.

More than 4000 employees in several countries around the world are working to meet the requirements and wishes of our 8.5 million customers.

We promote the development of our employees and their different talents, interests and languages.

We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.