Delta Air Lines
The Latin America, Caribbean, and Canada (ACS-LACC) Intern provides project-based support through first, learning and partially understanding airport operations processes, second by coordinating Continuous Improvement initiatives and small projects, third leveraging data and analytics to drive these continuous improvement efforts. The ACS-LACC Intern will be asked to work closely with LACC leaders to support creative solutioning to current business challenges.
In this role, ACS-LACC Intern, will assist the LACC leadership by supporting in research, development, and implementation of key performance metrics to support our Above Wing and Below Wing agents, as well as our customers. The ACS LACC Intern will assist identifying and validating sources of data needed for the creation of reports to track trends and metrics within Airport Customer Service International (ACS INTL) and to support proper root cause analysis. The ACS LACC Intern practices safety-conscious behaviors in all operational processes and procedures.
- Support process improvement and project management
- Analyze data from a variety of sources
- Support preparation of Managing Director (MD)/Field Director (FD)/Station Manager (STM) presentations of findings to ACS INTL leaders, potentially present herself/himself
- Be intellectually curious, ask questions and speak up when they have an idea
What You Need To Succeed (minimum Qualifications)
- Embraces diverse people, thinking and styles and be able to work effectively with fellow employees
- Curiosity and competent experience in analysis, information science, data visualization preferred.
- Previous experience in continuous process improvement or similar preferred
- Must be comfortable working in group and individual settings.
- Should be able to speak effectively to diverse audiences
- Should be able to write clear and concise reports
- Ability to ask questions and follow up to find root causes
- Should have PC-based computer skills, including the use of common database and Microsoft Office software.
- Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
What Will Give You a Competitive Edge (preferred Qualifications)
N/A
To apply for this job please visit delta.avature.net.