Compassus
Current Compassus Colleagues: Please apply via Workday.
Position Summary
Coordinates patient care between various departments of the agency to ensure Starts of Care or Resumptions of Care are staffed in a timely manner.
Essential Duties And Responsibilities
- Receives incoming patient referrals via phone and fax.
- Coordinates patient care between the scheduling department, authorization department, and field staff.
- Assists with scheduling as needed by staffing patient cases with the correct discipline.
- Responds promptly and courteously to all patient inquiries or problems.
- Coordinates with IV Pharmacy if necessary.
- Assigns therapy staff by appropriate location.
- Coordinates with Home Care Coordinators to process received intake patient information.
- Runs delay/refusal report and follows these patients through process of either beginning care or cancelling referral as assigned.
- Keeps Pending board updated by going through pending patients and providing updates in medical record system.
- Notifies Face to Face Coordinator when intake information is received for Medicare or Medicaid patients to assist the Face to Face process.
- Adhere to all company
- Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered .Report information systems security problems.
Non-Essential Duties And Responsibilities
- Perform other duties as assigned.
Minimum Qualifications
Education/Licensing/Certification:
- High school diploma or general education degree. College preferred.
Experience
- One or more years of experience in a healthcare office setting.
Knowledge And Skills
- Excellent computer skills
- Excellent interpersonal skills
Excellent organizational skills
To apply for this job please visit hospicecom.wd5.myworkdayjobs.com.