Information Systems Engineer (JDE)

PURPOSE

• In strong connection with métier and technical teams, this role understands business needs and requirements, reinforce effective functional coordination within day to day Production support and regular project/pilot designs, drives solutions, reviews/updates documents related to as-is/to-be state, detects inefficiencies or conflicts in systems and processes, and suggest process improvement and optimization options.

RELATIONSHIPS

• Head of ERP Sector
• ERP Logistics platform owner
• ERP Tech leads
• External providers (JDE developers)
• Logistics APOs and Project Managers

GENERAL DUTIES

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
• Understands and adheres to the ICRC Code of Conduct
• Understands the roles of the components of the International Red Cross and Red Crescent Movement
• Respects and observes staff regulations and security rules at all times
• Represents the ICRC in a professional manner at all times
• Develops and maintains a pleasant and conducive working environment with colleagues and line managers
• Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

ACCOUNTABILITIES AND RESPONSIBILITIES

• Work with the ICRC partners (Switzerland and near-shore) in charge of the JDE solution development: global follow-up and processes/procedures validation.
• Be in charge of the L3 functional support for JDE solutions, as well as all interfaces with the other institutional applications.
• In strong connection with métier, understands business needs and requirements, and drives functional solutions on JDE integration within the ICRC environment.
• Review current backlog, propose systems solutions and identify opportunities for efficiency and process improvement
• Assist in the creation / review of business requirements, workflows, system design, and functional specifications
• Work closely with all technical teams to carry out the tasks defined, according to the proposed schedule, as well with the business teams concerning the support and also the writing and execution of the non-regression / integration tests

Selection Requirements

• Bachelor’s degree in either IT / computer science / Logistics / Supply Chain or equivalent experience
• ITIL Foundation certification an asset.
• Excellent command of English and French.
• Hands-on experience in Oracle JD Edwards EnterpriseOne v9.1 / 9.2 with at least one of the following:
  1. 5+ years’ experience in Procurement and Agreement Management (preferred)
  2. 5+ years’ experience in Finance Account Payable and General Ledger
• Experience integrating and running technical solutions.
• Advanced knowledge and experience with full-system implementations
• Experience with Microsoft SQL Server and key transactional tables
• Experience with work monitoring and quality control, with ticket and workflow management (Microsoft Azure DevOps Services a plus)
• Experience in reaching out to Oracle Support to troubleshoot functional issues
• Strong experience writing Business Requirement, Fit Gap Analysis and Functional Design documents
• Knowledge of supply chain and logistics main processes and principles