Information Manager (Kenyan nationals only)

Organisation Background:

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.

INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.

Sudan Analysis and support team – hosted by INSO Kenya.

INSO Kenya was founded as a standard NGO safety platform in 2012. In 2018, it transformed into the monitoring mission now integrated into INSO’s Horn of Africa program.

INSO is currently upscaling its services in Sudan. The Sudan analysis and support team based in Nairobi will assist NGOs working in the volatile Sudan context with reports, analysis and advice. The support team includes all the reporting and analysis department, as well as the support team (finance, logistics, Human resources), and will coordinate closely with NGOs and safety managers in the field.

Working for INSO support team to Sudan will allow you to experience this complex environment while you support humanitarian efforts to address the challenges Sudan faces.

We are now hiring an Information Manager. This position is based in Nairobi, Kenya.

Job Summary

As the Information Manager, you are responsible for understanding all Conflict & Humanitarian Data Centre (CHDC) data entry, capabilities, storage, and security. You will hire, manage, and train your team. You are the focal point for CHDC and the Partner’s Portal (IPP). In addition, you will provide technical support to the programs team for creating visualizations and dashboards. This position reports to the Deputy Director.

Main Duties and Responsibilities:

Management

• Supervise and support Information unit staff
• Provide technical trainings and recruit the team
• Maintain data security practices and confidentiality
• Advise the country program on best practices in cybersecurity and information management

Conflict & Humanitarian Data Centre (CHDC)

• Be the focal point of CHDC and understand the methodology with expert knowledge of the platform
• Ensure that information recorded is correctly categorized, promptly updated, and is properly accessed
• Monitor, assess, and continuously improve the accuracy and precision of data collected
• Provide CHDC training and inductions to staff

INSO Partners Portal (IPP)

• Be the focal point of IPP and understand the registration process
• Guide the partners through the registration process and provide solutions to questions about the system
• Monitor and update the registration of INSO partners

Visualization activities

• Fill information needs and sources in collaboration with the team
• Aggregate data for analysis and presentation
• Produce high quality maps, graphs, and other products to support INSO’s analysis and facilitate NGOs’ understanding of the conflict
• Provide visual-relevant inputs to field missions

Technical Reference

• Support the Training Manager in providing and designing technical trainings to staff and partners as required
• Train Information staff on data-entry responsibilities and data integrity
• Manage and regularly update SharePoint folders with relevant materials

Requirements

Essential

• Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field
• Fluency in English
• 3 or more years of experience in data management and visualization, in a similar humanitarian organization and context
• Experience with Power BI and DAX, or similar BI software (such as Tableau)
• Knowledge of database management using SQL
• Knowledge in scripting languages such as Python or R
• Knowledge and understanding of theories, concepts and approaches relevant to GIS and the management of information in crises contexts
• Staff management experience

Nice to Have

• Working knowledge of Arabic
• Previous working experience in Sudan
• Staff management experience
• Experience with ArcGIS and strong technical skills including creating topologically correct shapefiles and geodatabases.
• Prior knowledge of relevant region context is an asset, working experience in this region a plus.
• Working experience with humanitarian organizations, particularly with NGOs

Personal Attributes

• Ability to identify issues, analyse, and participate in the resolution of issues/problems.
• A strong attention to detail
• Excellent communication, organizational and managerial skills
• Demonstrated understanding of humanitarian principles and practices
• Ability to work effectively and efficiently unsupervised.
• Strong work ethic and capacity to take responsibility for his/her own actions.
• Be able to work under pressure.
• Confidentiality, integrity, and a sense of conflict-of-interest prevention.
• Capacity to work in multicultural environments.

INSO’s Safeguarding Policy

INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.