Information Manager (Camp Coordination and Camp Management (CCCM))

Position Title: Information Manager (Camp Coordination and Camp Management (CCCM)

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade UG

Type of Appointment: Special short-term ungraded, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 12 June 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Context:

Established in 1951, IOM is leading inter-governmental organization providing services to governments and migrants in the field of migration. With 172-member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

As an important function of its mandate, IOM is the Cluster Lead Agency for Camp Coordination and Camp Management (CCCM) for natural disaster-induced displacement situations under the 2005 IASC Humanitarian Reform. Timely and accurate information is integral to successful coordination of humanitarian action in a camp setting. The ability to collect, collate, analyze, disseminate, and act on data pertaining to the protection and welfare situation of camp residents is fundamental to an effective intervention.

Under the overall supervision of the Global CCCM Cluster Coordinator and direct supervision of the Information Management Officer (IMO), the Information Manager will support CCCM information management activities at both the field and HQ-levels, specifically, rapid response to address information management gaps and scale-ups; remote support and capacity development to ensure quality analysis and data management in the 30+ missions where IOM have CCCM operations or coordination roles.

Core Functions / Responsibilities:

1. Provide remote and in-person information management support to IOM’s CCCM operations and coordination mechanisms, on data collection and management, analysis, visualization and dissemination of reports and creation of maps and geospatial analysis.
2. Continue the development of SiteMapping.Guide incorporating feedback and working with GBV and CCCM colleagues to include additional sections on using spatial tools to inform and mitigate risks, in collaboration with the global CCCM Cluster IM.
3. With the support of the global CCCM IMO develop a tool analysis of health service accessibility for IDP sites.
4. Produce ad-hoc analysis of CCCM datasets such as the CCCM Training Registry andOCHA’s Financial Tracking Service, to showcase CCCM trends and inform strategy.
5. Further develop IOM’s CCCM Community of Practice to ensure missions have access to all relevant tools and guidance and engagement by all staff.
6. Support to the Women’s Participation Project and GBV team on data management and analysis.
7. Provide capacity building to HQ and field staff on information management best practices, tools, and techniques.
8. Contribute to general IM, reporting and analysis request in the global CCCM unit.
9. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Information Management, Computer Science, Media or Social Sciences, Business Administration or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in coordination of information flows and data management including collecting, storing, verifying, validating, processing, and analyzing data to generate information products;
• Experience in emergency and recovery humanitarian operations and familiarity with the humanitarian cluster systems, and camp management technical guidelines, standards, and indicators;
• Experience in advanced data visualization and information design skills.

Skills

• In-depth knowledge of the latest technological developments in information technology and information system;
• Demonstrated understanding of different data collection methodologies;
• Strong analytical skills and excellent drafting skills in English;
• Ability to convene, consulting with diverse stakeholders and summarizing feedback;
• Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce high-quality reports;
• Ability to translate planning-specifications into technical briefs for data capture and analysis and vice versa;
• Ability to formulate IM-related technical requirements and operating procedures;
• Proficiency with following or similar software applications and online communication and collaboration tools: QGIS; Excel; Teams; PowerBI; Adobe InDesign; Python; Kobo Toolbox
• Advanced data visualization and information design skills;
• Ability for leadership in the context of partnership building and consensual decision-making;
• Ability to deliver technical training to different audiences.

Languages

IOM’s official languages are English, French and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of another UN language is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.