Information Management Officer (Rooted in Trust)

ABOUT THE PROJECT

The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Iraq, Colombia, Brazil, Mali, DRC, Zimbabwe, Sudan, and South Sudan. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory Team made up of media, humanitarian, data science, and information management experts.

In Phase 1 of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.

ABOUT THE OPPORTUNITY

The Information Management Officer (IMO) is responsible for ensuring optimal practices in data collection, storage, and security within the Lebanon project. The IMO will work closely with the Data Analyst and project partners to collect, understand, and respond to rumor data. The IMO will be responsible for helping to train and mentor the partners in Internews Social Listening methodologies including data collection as well as overseeing data quality, cleaning, and storage practices and supporting the Data Analyst to visualize data trends.

Our Commitment to Fostering a Culture of Belonging

We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents, and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

• Collate and clean up data from different data streams (face-to-face, listening groups, social media, local media, etc.) to enable data analysis in a continuous and consistent way.
• Provide training to relevant partners to improve qualitative data collection.
• Ensure timely, consistent, and accurate documentation of data to help turn qualitative data into useful content for vulnerable populations.
• Provide regular updates to the Data Analyst on relevant topics and trends and support the editorial processes to turn data trends into engaging content for target audiences.
• Support the Data Analyst to create appealing visualisations to communicate data findings.
• Support Monitoring and Evaluation activities to assess the impact, reach, and quality of the ongoing project.
• Excellent writing and communication skills.
• Support the project lead with other tasks as and when needed.

QUALIFICATIONS WE’RE LOOKING FOR

Required

• Strong research, information management, and/or monitoring and evaluation in development/humanitarian contexts.
• An understanding of basic data quality and cleaning processes.
• Strong data management skills, including a thorough understanding of qualitative and quantitative data.
• Strong Excel skills.
• Experience designing and visualizing qualitative data in reports.
• Fluent in written and spoken Kurdish, English and Arabic.
• Self-motivated and able to work in a fast-paced environment.
• Strong understanding of, and commitment towards editorial values of the project.
• Must be self-reliant, resourceful, a good problem-solver, good-humored and flexible.
• Creative and curious.
• Strong interpersonal communication, organizational, teamwork, facilitation, and presentation skills.
• Strong writing skills and proven ability to produce high-quality work under tight deadlines.
• Understanding of and demonstrated commitment to upholding Internews’ Core Values.

Preferred

Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.

• Awareness of, and familiarity with, the issues and dynamics of the COVID-19 pandemic in Iraq and/or other health crises in humanitarian contexts is a strong asset

Interested candidates need to send their CVs to

[email protected] with the subject title “ Information Management Officer–RiT” not later than (April 04, 2022)

Only shortlisted candidates will be contacted for an interview, applications sent beyond that date will not be considered.

CVs in formats other than PDF and Word will be disregarded.