Information Management Officer, Rooted in Trust Haiti

Internews Network


The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Iraq, Colombia, Brazil, Mali, Democratic Republic of Congo, Zimbabwe, Sudan, South Sudan, Haiti, Yemen and Madagascar. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science and information management experts.

In Phase 1 of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.


The Information Management Officer (IMO) is responsible for ensuring optimal practices in data collection, storage, and security within the Haiti project. The IMO will work closely with the Data Analyst and project partners to collect, understand and respond to rumor data. The IMO will be responsible for helping to train and mentor the partners in Internews Social Listening methodologies including data collection, as well as overseeing data quality, cleaning and storage practices and supporting the Data Analyst to visualize data trends.


This is a remote-based position. Preference will be given to candidates with demonstrable knowledge of the Haitian context. You must have work authorization in your current location that does not require sponsorship from Internews. Additionally, there are locations in which Internews is not able to support fully remote work.

Wherever possible, we work to try to find solutions for international hiring that work for both the company and the candidate. This means that some of the particulars around the offer for a role will be dependent on several factors, and that the benefits and salary structure that apply to a position will be based upon a candidate’s location and where the role is hired.

Note: Hiring is contingent upon receipt of funding.

Applications will be reviewed on a rolling basis, so interested candidates are encouraged to apply soon. This is a term position with an anticipated end date in December 2023.


We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

  • Collate and clean up data from different data streams (face-to-face, listening groups, social media, local media, etc.) to enable data analysis and in a continuous and consistent way;
  • Provide training to relevant partners to improve qualitative data collection;
  • Ensure timely, consistent, and accurate documentation of data to help turn qualitative data into useful content for vulnerable populations;
  • Provide regular updates to the Data Analyst on relevant topics and trends and support the editorial processes to turn dat trends into engaging content for target audiences;
  • Support the Data Analyst to create appealing visualizations to communicate data findings;
  • Excellent writing and communication skills;
  • Support the project lead with other tasks as and when needed;
  • Understand and demonstrate commitment to upholding Internews’ Core Values.



  • Familiarity with the Haitian humanitarian context; prior experience living and/or working in Haiti preferred
  • Fluency in written and spoken English
  • Strong research, information management, and/or monitoring and evaluation in development/humanitarian contexts
  • Strong data management skills, including thorough understanding of qualitative and quantitative data
  • An understanding of basic data quality and cleaning processes
  • Experience designing and visualizing qualitative data in reports
  • Strong Excel skills
  • Excellent writing and communication skills; proven ability to produce high-quality work under tight deadlines
  • Self-motivated and able to work in a fast-paced environment
  • Strong understanding of, and commitment towards editorial values of the project
  • Must be self-reliant, resourceful, a good problem-solver, good humored and flexible
  • Creativity and curiosity
  • Strong interpersonal communication, organizational, teamwork, facilitation, and presentation skills


Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.

  • Fluency in French, Haitian Creole, or other local languages an advantage
  • Awareness of, and familiarity with, the issues and dynamics of the COVID-19 pandemic and/or other health crises in humanitarian contexts a strong asset

How to apply

To apply, please submit CV and optionally a cover letter via our Careers page.