Information Management Officer (Displacement Tracking Matrix (DTM))

Position Title : Information Management Officer (Displacement Tracking Matrix (DTM))

Duty Station: Bangkok, Thailand

Classification: Professional Staff, Grade P2

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 25 August 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Grenada; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

Under the framework of the Asia Regional Migration Program and other programs managed by Thailand Country Office (CO), the International Organization for Migration (IOM) has been implementing flow monitoring and data collection activities in Thailand, Cambodia and Lao People’s Democratic Republic, in order to develop a better understanding of regional human mobility patterns and of the vulnerabilities of migrant populations in Southeast Asia. IOM has also worked actively to share key findings with government and non-government counterparts through regular dissemination of reports and data products at workshops, briefings and webinars.

Under the overall supervision of the Head of the Migrant Assistance and Counter Trafficking Unit and the direct supervision of the Displacement Tracking Matrix (DTM) Coordinator, the Information Management (IM) Officer (Displacement Tracking Matrix (DTM)) will be responsible for monitoring and coordinating aspects of IM requirements of DTM and other IM support activities within IOM Thailand. Particularly, the successful candidate will support IM under the Asia Regional Migration Program, both in Thailand and other COs under the Program. They will also support IM activities that aim to build government capacity in the management and use of migration data and will lend support to IOM Thailand’s overall DTM programming portfolio.

Core Functions / Responsibilities:

1. Support the planning, development and implementation of integrated and interoperable mechanisms for data collection and information management across DTM activities to facilitate accurate and reliable data collection, storage, and submission in a timely manner for further processing.
2. Monitor and follow up on effective information management workflows in relation to DTM implementation; facilitate regular monitoring as per agreed timelines; and draft activities status and progress reports.
3. Provide information management support and guidance to other CO units and relevant IOM operations.
4. Check the effective use of the designated DTM information systems, including offline and online platforms, application tools, and other systems to help manage the implementation of information management mechanisms.
5. In close coordination with the DTM Coordinator, supervise data collection processes and data management activities, including encoding, storing, and transferring data, as well as processing and analysis of the collected data and information locally.
6. Facilitate the timely preparation and generation of information and Geographic Information Systems (GIS) products, and support information sharing and dissemination to all relevant channels.
7. Identify gaps on data and information relevant to the programme implementation and contribute to the preparation of project proposals aiming to address such needs.
8. Contribute to the development and conduct of training modules for partners and stakeholders as required for the implementation of information management mechanisms to facilitate the smooth rollout of DTM activities in Thailand.
9. Coordinate the development and enhancement of the integrated methodology for data collection and generation of information products, such as maps, comprehensive analysis reports, factsheets, dashboards etc., as required and needed by programmes.
10. Check that the implementation of the information management systems and applications adhere to IOM’s Information Technology (IT) and Communication Policies and Standards.
11. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Information Management, Computer Science, Geographic Information Systems, Social Sciences, or a related field from an accredited academic institution with two years of relevant professional experience; or
• University degree in above fields with four years of relevant professional experience;

Experience

• Experience in Information Management, humanitarian operations; management and coordination of information flows, database management including collection, storing, processing, and analysing data to generate information products;
• Experience with handling confidential and sensitive data;
• Experience in advanced data visualization and information design skills.

Skills

• In-depth knowledge of the latest technological developments in information technology and information systems and proven skills to analyse statistical information and database management;
• Advanced technical skills in Microsoft Office suite; ArcGIS, Power BI, Kobo/ODK and AdobeCreative Cloud suite;
• Demonstrated experience in use of statistical analysis software such as R or Python programming, SQL, Stata or SPSS;
• Ability to formulate IM-related technical requirements and operating procedures;
• Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa;
• Ability to compile and holistically analyse diverse datasets;
• Demonstrated understanding of different data collection methodologies;

Languages

IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English is required (oral and written). Working knowledge of Thai is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.