Information Management Officer

Position Title: Information Management Officer

Duty Station: Djibouti, Djibouti

Classification: Professional Staff, Grade P2

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 31 August 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

Under the overall supervision of the Chief of Mission, and the direct technical supervision of the Head of Programs, and in close collaboration with the Regional Data Hub at the Regional Office in Nairobi, the Information Management Officer will support the implementation of information management activities in IOM Djibouti.

This will include supporting the implementation of the mission’s Displacement Tracking Matrix (DTM)’s and the Migration Response Centre (MRC)’s data management, in particular with regards to data collection, analysis, and reporting.

Core Functions / Responsibilities:

1. Provide information management support for the collection, storage, and processing of data in the implementation of the mission’s data activities, including for the implementation of the DTM program and the migrant registration and case management activities at the MRC.
2. Implement data quality control measures during the data collection, analysis and storage and train the teams on data cleaning to ensure the date quality for the DTM program, for the information management system of the MRC and for other data collection activities, as required.
3. Produce information products for the different data collection activities in the mission, including monthly flow monitoring reports, MRC monthly overview dashboards as well as ad-hoc assessment reports.
4. Contribute to the development of data collection tools and methodologies which incorporate context-relevant considerations, including the development of online data collection tools, their testing and deployment on the field in close coordination with the respective units in the Regional Office.
5. Provide guidance for field assessments and conduct trainings for enumerators in order to gather quality and timely information about displacement, population mobility, vulnerabilities of people on the move etc.
6. Support in the organization of capacity-building activities on topics related to Information Management, such as data collection, cleaning, analysis, Kobo Toolbox, data protection standards and reporting.
7. Provide technical support to all IOM units in the mission in the development and implementation of information management activities, the development of information products, identify related problems and issues to be addressed and propose alternative solutions.
8. In coordination with relevant units, support the IOM Djibouti mission in the development of an internal database for the storage of project information.
9. Liaise and coordinate regularly on Information Management (IM) efforts and overall data processing, managing and analysis initiatives with the Regional Data Hub (RDH) in Nairobi to facilitate synergies.
10. Participate in various DTM and Information Management related meetings, events, and relevant working groups at the national, regional, and global levels.
11. Undertake field visits to intervention areas to assess data collection activities.
12. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Information Management, Computer Science, Media or Social Sciences or a related field from an accredited academic institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in Information Management in humanitarian operations, in the coordination of information flows and data collection methodologies (sampling, quantitative and qualitative data collection tools etc), as well as data management (including data collection, storage, cleaning and data analysis);
• Experience working with the Displacement Tracking Matrix (DTM) is a strong plus;
• Strong experience writing technical information products, translating data into technical information products (reports, dashboards etc) and compiling diverse datasets;
• Experience and skills to analyse statistical information, expertise on data processing and analysis software and advantage;
• Experience in the development and management of databases and applications;
• Experience of other information management work desirable, including data verification, validation, classification, and transformation as well as data warehousing.

Skills

• Demonstrated ability to produce timely and informative information products in humanitarian emergencies and/or major data collection operations;
• In-depth knowledge of the latest technological developments in information technology and information system;
• Experience with data processing and mapping in ArcGIS platform and with Adobe Creative Suite (particularly with Adobe Illustrator);
• Ability to compile and holistically analyse diverse datasets;
• Knowledge in data visualization and information design skills;
• Experience in GIS is a plus;
• Experience with handling confidential data;
• Ability to work in a multicultural environment.

Languages

IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English and French is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.