Individual Development (iDevelop) Administrator

The International Committee of the Red Cross (ICRC) believes that the quality of its performance depends to a considerable extent on its staff members. It values their various skills, competencies and expertise and is fully aware of the impact they have in achieving the mission of the Institution. The creation of the Individual Development Programme (iDevelop) aims to provide external learning opportunities for a broad range of staff members and to encourage them to take responsibility for their career, professional development and employability within the organization.

The iDevelop Team is responsible for the implementation of the programme and of the monitoring of the budget in accordance to set framework, guidelines and rules.

The iDevelop Administrator ensures the smooth and effective functioning of the iDevelop Programme by providing support to ICRC’s global workforce. He/She reports directly to the iDevelop Team Leader in Manila with the overall leadership of the iDevelop Manager in Geneva.

Responsibilities

• Ensures full implementation and compliance of the iDevelop Programme’s rules and guidelines.
• Reviews, prioritizes and validates staff members requests for iDevelop related activities within the define time frame.
• Identifies the relevance of any specific iDevelop activity requested by staff members.
• Verifies the credibility of training institutions and universities.
• Ensures the iDevelop activity complies with the budget allocation.
• Tracks iDevelop days allocated for a particular activity.
• Ensures proper follow-ups (modification, cancellation, etc.) on requests already approved.
• Maintains and updates iDevelop tracker and/or database.
• Provides feedback to staff members in a timely fashion.
• Escalates complex and special cases to the iDevelop Team Leader.
• Generates various reports and statistics on a regular basis and/or when needed.
• Participates in the review and evaluation of the Individual Development Program framework periodically and suggest changes if necessary to improve policies and procedures.
• Participates in weekly team meetings via Skype and other ad-hoc meetings (when required) with the iDevelop Manager in GVA for team planning, review and shaping of the iDevelop Programme policy and guidelines.

Selection Requirements:

• Bachelor’s degree in human resources management, education, business management, accounting or equivalent
• At least 2 years work experience in a related field, preferably in career and professional development
• Strong understanding of HR domains related to professional development, talent management, career counseling, HR chain of value, adult training and employability
• Adequate knowledge of learning and development systems
• Familiarity with traditional and modern training methods and techniques
• Very good command of written and spoken English
• Knowledge of French and/or Spanish is a strong asset
• Accounting background is also an advantage.
• Very good computer skills (MS Excel, MS Word, MS Power Point, SharePoint and Lotus Notes

Your Profile

• Passionate about helping people learn and grow
• Proven ability to handle multiple assignments and competing priorities simultaneously while maintaining quality customer service
• Objective and results oriented
• Can work with minimal supervision
• Demonstrated ability to maintain a high level of professionalism and confidentiality
• Proven team working skills
• Strong communication skills
• Advanced organizational skills
• Very good customer service orientation
• Very good analytical skills
• Good interpersonal, intercultural and networking skills
• Experience working with international offices and organizations preferred

WHAT WE OFFER:

• Diverse and humanitarian-minded workforce

• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide

• Training opportunities

• Flexible work schedule (optional)