Indeed – Office Manager / Scheduler – In-Home Care (Internal)

Are you a TAKE-CHARGE person? Enjoy working with the elderly? Do you want to help grow a successful in-home senior care company? Then this position is for you!

Did you know that roughly 10,000 people turn 65 every day? And 90% of seniors want to stay at home as the age?

This is a great opportunity to be a part of the burgeoning in-home care industry!

The Office Manager / Scheduler performs daily operational functions in and out of the office. Primary duties include screening and on-boarding new caregivers, scheduling caregiving shifts and communicating shift assignments to caregivers and clients, and meeting with new and existing clients.

Our goal is to find a person we can promote to General Manager and beyond!

Our ideal candidate has previous experience working in the in-home care field; an analytical, detail-oriented thinking style; and the ability to solve problems quickly and efficiently (you can think on your feet). Experience with senior caregiving is a huge plus.

Please note that in-home care is a 24/7/365 business. Regular office hours will be Monday – Friday 9 am – 6 pm, however, participation in a weeknight and weekend administrative on call rotation is required. Part-time, and flexible schedule options might also be available.

What’s in it for YOU???

• Help seniors and others in need
• Potential health insurance stipend
• Paid time off
• Weekly pay
• Regular performance reviews and opportunities for raises
• Continuing education and training

Responsibilities

• Manages caregivers and places them on personal care assignments
• Consults with clients to provide appropriate staffing solutions
• Recruits, interviews, and orients reliable and compassionate caregivers
• Manages required paperwork and records and prepares documentation when needed
• Identifies and resolves client and employee issues
• Cheerfully and professionally answers inbound phone calls
• Participates in night and weekend on-call rotation
• Performs other duties as assigned

Qualifications

• Admiration and compassion for the elderly
• An analytical mind for scheduling
• Take-charge personality
• Strong attention to detail
• Strong organizational skills and ability to multitask in a fast-paced environment
• Strong leadership skills
• Strong communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Highly professional and dependable
• Strong computer and Internet skills
• High school diploma or GED

About Us

We are an Austin, Texas company providing personal caregiver services to seniors and adults with disabilities. Our caregivers travel to clients’ homes, independent and assisted living facilities, hospitals, and just about anywhere we’re needed. Services include meal preparation, laundry, light housekeeping, grocery shopping and errands, transportation, medication reminders, personal services, and most other non-medical activities.

We are an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Successful candidates must be able to lift up to 25 pounds and see and hear so as to effectively perform job functions.