Implementation Project Manager- Saas/ Consultant Implémentation

Description

UKG (Ultimate Kronos Group), delivers SaaS solutions to drive better business outcomes, improve HR effectiveness, and create a more connected experience for everyone.

We help employees, anywhere, and transform HR into a digital service offering.

Here at UKG, “Our Purpose Is People”. UKG combines the strength and innovation of PeopleDoc (HRSD), Ultimate Software, and Kronos, uniting three award-winning, employee-centered cultures. We strive to create a culture of belonging and an employee experience that empowers our people.

The HR Service Delivery platform (formerly known as PeopleDoc) helps HR teams more easily answer employee requests on demand, automate employee processes, across multiple locations. HRSD serves more than 2000 clients with employees in 180 countries in 12 languages.

We are constantly working on improving our support & integration for our customers to maintain a high level of service experience.

Your Role

As an Implementation Project Manager in HRSD (ex- PeopleDoc) and within our French Operations Team. You will be in charge of the implementation of our solutions, driving Customers.

Externally

Responsibilities:

• Manage the full project life-cycle implementation of the solution
• Lead workshops to collect client specifications and to provide industry standards
• Configure the application based off of client specifications
• Coordinate implementation solutions teams (configuration, IT, product …)
• Lead steering committees and follow-up meetings
• Identify and analyze project risks & dependencies
• Control customer delivery and validate customer go-live
• Measure project success and identify improvements needed

Internally

• Stay abreast of new features and products released
• Act as a subject Matter Expert on identified topics/products
• Contribute to maintain and grow our internal team knowledge

Qualifications

Qualifications:

• At least 2 years experience implementing SaaS solutions or for a SaaS HR provider or HR service provider, ideally 4-6 years experience in managing medium to large scale projects
• Good technical skills to carry out projects with a pace of quick implementation (2-6 months on average).
• Strong oral and written communications
• Excellent client presentation skills: act as a consultant. Define the requirement, planning, project governance, design, configuration.
• Technical basis for understanding SaaS environment (solution architecture, database and security) and sFTP/SSO setup
• Flexibility, versatility and responsiveness
• Real team player with a high sense of customer satisfaction
• Sense of organization, discipline
• Fluent in both written / oral French and English

Bonus: This position is open to full remote throughout France!

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

Rôle

Description

En tant que chef de projet d’implémentation vous faites partie de l’équipe opérations en France. Vous serez responsable de l’implémentation de nos solutions HRSD (anciennement PeopleDoc) en accompagnant le client.

En Externe

Responsabilités:

• Gérer le cycle de vie complet du projet.
• Diriger des ateliers pour recueillir les spécifications du client et fournir des normes industrielles.
• Configurer l’application en fonction des spécifications du client.
• Coordonner les équipes de mise en œuvre des solutions (configuration, IT, produit, etc.).
• Mener des réunions de suivi avec les clients.
• Identifier et analyser les risques et les dépendances du projet.
• Contrôler la livraison, en plus de valider la mise en service chez le client.
• Mesurer le succès du projet et identifier les améliorations nécessaires.

En Interne

• Rester à l’affût des nouvelles fonctionnalités et des sorties de produits.
• Agir en tant qu’expert(e) en la matière sur les sujets/produits identifiés.
• Contribuer au maintien et au développement des connaissances de notre équipe interne.