Immigration Specialist

Job Overview:

The Immigration Specialist will primarily be responsible for leading the family reunification program, volunteer supervision, outreach coordination, and administrative support.

Major Responsibilities:

• Lead the Family Reunification Program; including outreaching to the community, screening possible applicants, completing AOR applications and submitting them through the IRIS system, work closely with HQ on complex cases;
• Supervise the department’s AmeriCorps member (when applicable) and Immigration Assistant;
• Lead all department outreach activities, including conducting Know Your Right presentations;
• Work closely with the Immigration Department to determine volunteer needs;
• Recruit, manage, and supervise department volunteers, including leading volunteer trainings and orientations;
• Assist clients with case status updates and communicate USCIS appointment notice information to clients;
• Update case files and department database;
• Create case files and filing;
• Manage front desk administrative duties; including scheduling clients for immigration legal service appointments and sorting department mail;
• Represent the IRC with clients, community members, and partners by receiving and returning phone calls and emails, supporting events (including group processing events), and conducting outreach for legal services;
• Maintain strict client confidentiality and observe all other ethical practices/obligations as outlined in IRC’s Immigration Program Policies Manual;
• Pursue DOJ accreditation by successfully completing all vital training, securing training certificates, completing and submitting application to the DOJ;
• Not be subject to any order disbarring or restricting the practice of law; and not be convicted of any serious crime;
• Other related duties as assigned.

Job Requirements:

• Undergraduate degree in relevant field preferred; or equivalent years of work-related experience;

• Experience serving immigration clients required;

• Experience working with a non-profit or non-governmental organization; preferably in a casework or social services setting;

• Possess excellent communication skills both oral and written;

• Ability to work with clients who speak limited English;

• Be creative and have the ability to work independently without close supervision;

• Excellent interpersonal skills: the ability to work effectively with partners and colleagues in a cross-cultural, multi-disciplinary environment;

• Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;

• Ability to be flexible and work well under pressure in a fast-paced team environment;

• Demonstrated dedication to immigrant rights, social justice, and/or human rights based on work experience, volunteer service, or educational activities.

• Proficient in English, both spoken and written; bilingual ability in one of the predominant languages of the local client base is required (Dari/Pashto, Arabic, Ukrainian).

Working Environment:

• Standard professional office environment with occasional opportunities to participate in community outreach and workshop events;

• Work schedule is Monday-Friday, 8:30am-5pm;

• Requires occasional weekend and/or evening work.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.