ICT Specialist (for Philippine Residents ONLY)

International Committee of the Red Cross

Job Purpose

ICT Specialist manages and organizes all ICT systems and services in the location where s/he is posted. S/he assists the ICT Manager in designing and installing ICT infrastructure.

Main Responsibilities:

  • Responsible in providing technical support
  • Regular maintenance and monitoring of network infrastructure & systems
  • Maintenance of telecommunication setup
  • Inventory and asset/equipment management
  • Responsible for installing or upgrading components, setting up software, assisting with network/server administration, and resolving all IT support issues
  • Regularly evaluating IT systems to ensure they meet the necessary demands
  • Evaluate connectivity issues, equipment, and software and hardware.
  • Respond to IT issues; hardware maintenance, software, networking, etc.
  • Provide helpdesk and technical support either by phone, remote access, or onsite
  • Oversee troubleshooting for system errors
  • Set up equipment for new employees

Selection Requirements:

  • Bachelor’s degree or equivalent in information technology, computer engineering, computer science, or similar field of study
  • Very good ICT knowledge plus good communication skills, both verbal and written
  • 3 – 4 years’ troubleshooting experience in an area of the ICT service catalogue (e.g. workplace services, telecommunications, IT, helpdesk, etc.)
  • Have both good work ethics and analytical skills, able to work in teams as well as independently
  • Well organized, able to handle multiple tasks and prioritize, capacity to work under pressure
  • Good history of continuous education and proven drive to increase skill set
  • Certifications or Knowledge of FortiNet devices, Cisco Unified Communication (UC) – “SIP”, SDWAN, Network & System/Server administration are an asset
  • Experience in Networking and System/Server Administration are a plus
  • 1 year of people-management experience is a strong asset.

What we offer:

  • Competitive compensation package
  • Flexible work schedule
  • Access to internal and external training opportunities
  • International, multicultural environment

How to apply

Qualified applicants are requested to submit their updated and comprehensive resume and motivation letter in one pdf file to [email protected], following this format for the subject line: SURNAME First Name – ICT Specialist.

Deadline of Application: 16 September 2022

Start Date: As soon as available

Only short-listed candidates will be notified.

This vacancy is open to Philippine residents ONLY


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