ICT Officer (ERP), Fixed Term, P-2 Post No 43583 ICTD Digital Core, Valencia, Spain

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a connected world.

The overarching strategic goal of UNICEF’s Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programs globally through the use of innovative technology-enabled solutions.

How can you make a difference?

UNICEF Enterprise Resource Planning Systems that run UNICEF’s core business applications are the backbone without which the Organization will be severely diminished in its ability to execute its mandate. UNICEF Business rules, business processes, IPSAS principles, Integration with business partner systems are integral components of these systems. It is critical that these systems run optimally and ensure that the integrity of the business information is maintained across the integrated landscape at all times with a high availability to all UNICEF offices.

The Responsibilities Of This Position Ensure That

• The Business Application systems function as desired and ensure smooth business operations.
• Events that threaten the functioning of these systems are identified and mitigated in a timely manner.
• Support systems are in place and function as per the stipulated support tiers and support calls are resolved as per the agreed SLAs
• Documented Change management systems are followed to ensure that the defined standards/guidelines, documentation, and traceability of changes is adhered to.

Purpose of the position

Under the guidance of the ICT Manager, the ICT Officer, performs

Key Responsibilities

Performs system configuration, programming development and maintenance on the assigned tasks primarily in the areas of SAP Supply/Logistics with integration to Financials and Funds Management along with documentation and testing.

Develops technical solutions for the problems identified during the use or implementation of the SAP system in consultation with the ICT Specialist and the supervisor, in accordance with industry standards and UNICEF’ s resources, rules and regulations. Produces technical documentation that includes test cases, object dependencies and performance testing.

Performs system maintenance and production support to application systems. Implements solutions to resolve the assigned issues.

Research technical and business developments relevant to SAP and related applications under the guidance of the supervisor and, makes recommendations on the related tools and their usage.

Performs any other relevant duties requested by supervisor which may include supervision of consultants for project work.

To qualify as a champion for every child you will have…

• Advanced University degree in Computer Science, Business Administration,
• Bachelor’s degree with 2 years’ experience, may be taken in lieu of Advanced University Degree.
• Two years practical professional work experience at the national and
• Practical experience in Information Technology disciplines; business
• Practical working experiences in Supply/ logistics along with the SAP integration with financial modules is highly desirable.
• Experience with Application integration using Application Programming Interface (API), SAP middleware SAP-PO is highly desirable
• Fluency in English required, Knowledge of another official UN language (Arabic, Chinese, French, Spanish, Russian or Spanish) is an asset.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and the core competencies as follows:

• Builds and maintains partnerships
• Demonstrates self-awareness and ethical awareness
• Drive to achieve results for impact
• Innovates and embraces change
• Manages ambiguity and complexity
• Thinks and acts strategically
• Works collaboratively with others

View our competency framework here.

Remarks

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.